Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Production Designer, Amazon

Company: Estee Lauder

Location: New York, NY

Posted Jul 08, 2025

You will collaborate with design and merchandising teams to deliver best-in-class visuals that are optimized for ecommerce and meet both brand and retailer…

Excavation Laborer

Company: Roto-Rooter Services Company

Location: Staten Island, NY

Posted Jul 08, 2025

Must have a valid driver's license. Depending on the vehicle driven, a Commercial driver's license may be required. Interact with customers as needed.

Post Graphic Designer / Editor

Company: 24 Seven Talent

Location: Culver City, CA

Posted Jul 08, 2025

Advanced design skills, technical knowledge, and a deep understanding of the design process and trends in digital and print mediums.

Project Manager

Company: NYU Langone Health

Location: New York, NY

Posted Jul 08, 2025

Communications and Strategy: Develop and disseminate our newsletter, update and improve website materials, develop externally-facing materials related to the…

Sr. Business Analyst - Emerging Payments

Company: Capital One

Location: New York, NY

Posted Jul 08, 2025

Execution: Evolve problem-solving frameworks, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation…

Senior Production Designer

Company: Estee Lauder

Location: New York, NY

Posted Jul 08, 2025

You will also manage and develop a junior designer, providing strategic oversight, coaching, and support to ensure high-quality output and team growth.

Sales Associate Health and Wellness

Company: Restore Hyper Wellness - RHWS037

Location: Brooklyn, NY

Posted Jul 08, 2025

Answer calls, return voicemails, and assist with booking/rescheduling. Manage client check-ins, scheduling, and onboarding (including waivers and profile…

Lead Software Engineer, Python (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Jul 08, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

Operator II

Company: 01037 - Heidelberg Materials NE LLC

Location: Jersey City, NJ

Posted Jul 08, 2025

Role operates primarily in environments where the conditions include moving mechanical equipment, inclement weather, heat, cold, humidity, and elevated noise…

Management Chef - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Jul 08, 2025

Practice correct food handling and food storage procedures according to federal, state, local and company regulations. Best-in-Class Paid Time Off (PTO).

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Mamaroneck, NY

Posted Jul 08, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Sewer and Drain Technician

Company: Roto-Rooter Services Company

Location: Staten Island, NY

Posted Jul 08, 2025

A valid driver’s license. Use the plumbing skills learned during our plumbing school training taught by certified field trainers. $75,000 - $150,000 a year.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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