Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Sr Accountant

Company: PayPal

Location: New York, NY

Posted Jul 08, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Marketing Events Manager

Company: Davis Wright Tremaine LLP

Location: New York, NY

Posted Jul 08, 2025

The Marketing Events Manager works closely with other managers across the in the CMBDO organization (Marketing, Business Development, Practice Management, and…

Data Scientist I

Company: Bank of America

Location: New York, NY

Posted Jul 08, 2025

The data science team (within GPS) is working on more than five projects that are driving/will drive significant impact across the GPS business.

SENIOR TAX MANAGER/ SENIOR ACCOUNTING MANAGER

Company: Numica, Inc

Location: Brooklyn, NY

Posted Jul 07, 2025

Manage complex tax engagements including multi-state and international considerations. Multi-state tax proficiency with ability to navigate complex…

Plasma Center Registered Nurse - RN - Bronx Hunts

Company: Biolife Plasma Services

Location: Bronx, NY

Posted Jul 07, 2025

Fulfill state requirements (in state of licensure) for basic IV therapy. Currently licensed or certified in the state where responsibilities will be assigned:…

Administrative Workforce Reporting Analyst, OCCCS

Company: New York City Department of Education

Location: Brooklyn, NY

Posted Jul 07, 2025

A four- year high school diploma or its educational equivalent and four years of satisfactory full-time experience in an industrial or governmental agency in…

Millwork Installer/Carpenter

Company: Simply Elegant General Contracting Ltd

Location: Brooklyn, NY

Posted Jul 07, 2025

Valid driver’s license and Reliable transportation. Minimum of 3-5 years of experience in custom millwork installation, carpentry, or a related field.

Social Content Strategy Specialist

Company: Macy’s

Location: New York, NY

Posted Jul 08, 2025

The specialist will implement the brand's social media content calendar, ensure consistent execution of platform-specific strategies and content is supporting…

Retail Sales Representative - Peekskill

Company: Daisy Brand

Location: New York State

Posted Jul 07, 2025

Valid driver’s license and clean driving record. Monthly car allowance of $800, plus payment of business related fuel expenses. Ability to lift 20 lbs.

Registered Nurse (RN): Team Member

Company: Boro Park Center

Location: Brooklyn, NY

Posted Jul 07, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

Digital Marketing Specialist

Company: AG Security Group

Location: Manhattan, NY

Posted Jul 07, 2025

Travel as needed (mainly within the NYC metro area and occasional out-of-state events) to capture live content; some nights or weekends required.

AI Engineer, Point72 Ventures

Company: Point72

Location: York, WA

Posted Jul 07, 2025

Blending AI with practical engineering - Create LLM-powered agents that seek to solve real business problems while building foundational data infrastructure.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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