Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Development Accountant

Company: Kforce

Location: New York, NY

Posted Jul 03, 2025

CPA completed or in progress would be a preference. The Development Accountant will be involved in tax compliance activities for a variety of diverse clients in…

Assistant Project Manager

Company: The McCloud Group

Location: Queens, NY

Posted Jul 03, 2025

He or She will be responsible for assisting in scheduling the work, procuring contractor's, overseeing the construction, maintaining schedule, site safety,…

Retail Sales Associate - Welding Supply & Industrial Gas

Company: Liberty Gas

Location: Brooklyn, NY

Posted Jul 03, 2025

Must have a valid Drivers License. Assisting with daily sales transactions in our retail store. Any retail, sales or welding experience is a plus but will train…

Corporate Accounting Manager

Company: Kforce

Location: New York, NY

Posted Jul 03, 2025

Kforce's client, a prominent NYC based Real Estate firm is seeking a Corporate Accounting Manager in New York, NY. Salaried personnel receive paid time off.

Janitor/Porter - 4654

Company: BronxWorks

Location: Bronx, NY

Posted Jul 03, 2025

Valid driver’s license preferred, not required. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather,…

Territory Sales Manager- Manhattan, NY

Company: Continental Battery Systems

Location: Manhattan, NY

Posted Jul 03, 2025

And accurate reporting to support sales planning and analysis activities, prepares visual presentations, written. PTO and paid holidays off.

Director of Marketing

Company: Confidential

Location: Bronx, NY

Posted Jul 03, 2025

. Manage, inspire, and professionally develop a team of outside collaborators to drive. Execute all graphic design work. Re-design & manage company website.

Research Project Manager

Company: NYU Langone Health

Location: New York, NY

Posted Jul 03, 2025

Listens carefully to others in-order to respond appropriately, answer questions or obtain needed information. Master's degree in business administration, health…

Electrical Foreman / Lead Electrician

Company: A2K Electric Corp

Location: New York, NY

Posted Jul 03, 2025

Proven experience in a supervisory role within the electrical field, with a strong understanding of pipeline construction processes.

Graphic Designer

Company: LOFT

Location: New York, NY

Posted Jul 03, 2025

Bachelors degree in Graphic Design or related field. Ability to collaborate well with other designers, marketing team, copywriters, and digital team to ensure…

AdTech Specialist

Company: Tandym Group

Location: New York, NY

Posted Jul 03, 2025

Collaborate with technical lead and scrum master to scope each development sprint, track progress, and work through development hurdles to deliver a great…

Carpenter/Laborer

Company: Allied Arborcraft Corp.

Location: Brooklyn, NY

Posted Jul 03, 2025

Ability to read blueprints and technical drawings accurately. Ensure structures are plumb and level during construction processes.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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