Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Customer Service Representative

Company: Lux Bakery

Location: New York, NY

Posted Jul 04, 2025

Maintain accurate records of customer interactions and data entry into the system. Proficiency in data entry and familiarity with CRM software is a plus.

Plumber-Engineering Support Services-Mount Sinai Hospital-Full Time/Days ( 8am-4pm )/Sun-Thurs

Company: Mount Sinai

Location: New York, NY

Posted Jul 04, 2025

Use basic specialized technical skills to perform work, general mechanical skills. Lays out, assembles, alters, removes, installs and repairs pipes, fittings…

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Jul 05, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Acute Clinical Staff Pharmacist

Company: Banner Health

Location: Sun City, AZ

Posted Jul 05, 2025

May be required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy.

Cybersecurity Analyst

Company: Intone Networks

Location: New York, NY

Posted Jul 04, 2025

Must have a valid driver’s license. The applicant should possess strong verbal and written communication skills and ability to produce design and procedural…

Data Analyst

Company: ADMIN FOR CHILDREN'S SVCS

Location: Manhattan, NY

Posted Jul 04, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

Custodian (Early Childhood Center)

Company: Chinese American Planning Council

Location: New York, NY

Posted Jul 03, 2025

Must meet all applicable federal, state, and/or city requirements to work with children in an early childhood setting, including but not limited to, fingerprint…

Senior Graphic Designer

Company: Manière De Voir

Location: New York, NY

Posted Jul 04, 2025

Conceptualize and design campaign assets, e-commerce content, social media visuals, packaging, print collateral, and event branding. After Effects are a plus.

Construction Project Manager

Company: Klaracon LLC

Location: New York, NY

Posted Jul 03, 2025

Effective in driving a G.C. project toward action to maintain the flow of a schedule. In addition, the management of administrative elements (C.O.’s, RFI’s, 2-…

Senior Data Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Jul 04, 2025

This will focus on identifying and driving business analysis, providing decision support analysis to be used by leadership to facilitate informed decisions, and…

Executive Sous Chef

Company: COREcruitment

Location: New York, NY

Posted Jul 03, 2025

Proven track record of dependability and a passion for hospitality and creating incredible guest experience. Job type: Full-time permanent.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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