Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Software Engineer - Backend (Java)

Company: CLEAR - Corporate

Location: New York, NY

Posted Jul 02, 2025

Articulating technical concepts to a mixed audience of technical and non-technical stakeholders. Develop and deliver code across the full stack, driving…

Customer Information Representative

Company: DEPARTMENT OF INVESTIGATION

Location: Manhattan, NY

Posted Jul 02, 2025

The selected candidate will be responsible for covering the reception desk, greeting and directing visitors in person and on the phone using a directory,…

Data Science Analyst III - Mount Sinai Health Partners

Company: Mount Sinai

Location: New York, NY

Posted Jul 02, 2025

Provides a high degree of technical support to data analytics functions as they relate to varied business units, and technical expertise on the selection,…

2026 Corporate Analyst Development Program - Summer Analyst (New York Metro)

Company: JPMorganChase

Location: New York, NY

Posted Jul 02, 2025

Students interested in front office, external customer/client interactions, or software engineering will not have their needs met within this program.

Plumber

Company: START Treatment & Recovery Centers

Location: Brooklyn, NY

Posted Jul 02, 2025

Valid Plumber’s license in New York State. Read and interpret blueprints, schematics, and technical drawings. The Plumber reviews, tracks, and monitors service…

Commercial Plumbing Estimator

Company: Odyssey Mechanical

Location: New York, NY

Posted Jul 02, 2025

Collaborated with project managers and engineers to develop competitive bids and value engineering proposals. Interpreted blueprints, specifications, and scope…

Managing Chef (Catering)

Company: Sifted

Location: Long Island City, NY

Posted Jul 02, 2025

Eligibility : This position must maintain ServSafe Food Manager certification. Monthly cell phone usage reimbursement. Manage, coach, and train kitchen staff.

Assistant Topographic Surveying Project Manager

Company: Munoz Engineering & Land Surveying, DPC

Location: New York, NY

Posted Jul 02, 2025

With over 40 years of experience, Muñoz is a multi-discipline engineering, land surveying, design, and construction inspection firm licensed in New York and New…

Customer Service Representative (Bilingual Russian/Uzbek)

Company: Anchor Health Home Care

Location: Brooklyn, NY

Posted Jul 02, 2025

In this role, you will answer incoming calls, responding to service related questions and obtaining feedback, completing required documentation, and escalating…

Head of Marketing

Company: Shlomi Mor Wigs

Location: New York, NY

Posted Jul 02, 2025

Develop, implement, and optimize marketing strategies that directly generate qualified leads and consultations. Sales-Driven Marketing Strategy*.

Graphic Designer

Company: Ralphlauren

Location: New York, NY

Posted Jul 02, 2025

Produce new concepts, develop reference materials, pull swipe, and provide creative input across image and video concept development.

Sales Associate/Treatment Coordinator

Company: CONFIDENTIAL DENTAL PRACTICE

Location: New York, NY

Posted Jul 02, 2025

Educate patients on their dental treatment options and sell dental procedures. A warm and welcoming presentation. Monday and Tuesday 1:30 PM-9:00 PM.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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