Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Lead Data Governance Analyst

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted Jul 02, 2025

Masters Degree in a related field, and/or related certification/s. Lead Business and Functional Data Working Groups to assess and document current-state…

IN PERSON- UAS Assessment Nurse -Bilingual Spanish/Cantonese

Company: Xtreme Homecare

Location: Brooklyn, NY

Posted Jul 01, 2025

New York State Registered Nursing (RN) license in good standing. At least 2 years' experience as a NY licensed RN working in a home care environment or in an…

RN Assistant Clinical Manager

Company: All Metro Health Care

Location: Manhattan, NY

Posted Jul 01, 2025

A current valid RN license. Conduct caregiver education, competency assessments, and state-compliant certification/training. 401(k) with a 6% Match.

Sales Associate ( Thrift Shop)

Company: Housing Works

Location: New York, NY

Posted Jul 01, 2025

Can use basic tech tools (Word, Excel, email) and basic math. Employee discount on incredible secondhand finds. Are flexible to work weekends and holidays.

Delivery Driver (Big Trucks, CDL preferred)

Company: Housing Works

Location: Long Island City, NY

Posted Jul 01, 2025

Valid, clean *NYS driver’s license* (CDL a *big plus*). Love driving big trucks, staying active, and making a difference? Join our mission-driven team.*.

Applied AI Engineer

Company: Columbia University

Location: New York, NY

Posted Jul 01, 2025

Exceptional communication skills are essential, as the role requires translating complex technical concepts into clear, actionable insights for both technical…

Electrican

Company: COUNTY ELECTRIC

Location: Brooklyn, NY

Posted Jul 01, 2025

Utilize hand tools, power tools, ammeters, voltmeters, and other specialized equipment for electrical work. This role involves working with various tools and…

Security Guard / Operations Manager (Hybrid)

Company: A2A Security

Location: Manhattan, NY

Posted Jul 01, 2025

A *driver’s license* is a plus. A mix of office-based and field-based tasks to keep your work engaging. Leverage mobile scheduling and reporting tools to…

Project Manager

Company: Tandym Group

Location: New York, NY

Posted Jul 01, 2025

Design and implement data governance training programs for employees at all levels. Create and manage internal communication strategies to promote data…

Facilities & Environmental Services Associate

Company: Long Island Plastic Surgical Group, PC

Location: New York, NY

Posted Jul 01, 2025

Deep Blue Med Spa Employee Benefits Program (50% product discount, complimentary and discounted services, including injectables, etc.).

Commercial HVAC Technician – Class A High-Rise (NYC)

Company: Confidential

Location: New York, NY

Posted Jul 01, 2025

FDNY Refrigeration Machine Operator license (preferred). Diagnosing and responding to system malfunctions and service calls.

Commerical Caulking Technician

Company: Remedi8 Holdings Corp.

Location: New York, NY

Posted Jul 01, 2025

Perform routine maintenance and repairs on equipment, including electrical, HVAC, and plumbing components. Properly maintain equipment and tools.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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