Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Luxury Retail Sales Associate

Company: Aroma360

Location: New York, NY

Posted Jun 26, 2025

Opportunities for paid training to develop your skills and advance your career. Employee discount to take advantage of great deals on our products and services.

Cage Wash Attendants | Comparative Bioscience Center

Company: Rockefeller University

Location: New York, NY

Posted Jun 26, 2025

Reporting to the Facility Operations Supervisor, the Cage Wash Attendants are primarily responsible for cage sanitation, physical plant maintenance, and the…

Data Analyst

Company: CBRE

Location: New York, NY

Posted Jun 25, 2025

Use programming and evaluation tools, including open-source programs to plan models and extract insights. They are responsible for reviewing data that supports…

Partner 18, Cybersecurity Operations Analyst

Company: a16z

Location: New York, NY

Posted Jun 26, 2025

Strong written and verbal communication skills, especially in documenting playbooks and summarizing incident findings for technical and non-technical…

Marketing Manager- Trade (Publishing)

Company: Church Pension Group Services Corporation

Location: New York, NY

Posted Jun 26, 2025

They will thrive in a fast-paced environment and be able to develop effective marketing strategies, utilizing a variety of channels to drive book sales and…

Marketing Representative

Company: CABS Home Attendants Service, Inc.

Location: Brooklyn, NY

Posted Jun 25, 2025

Identify new leads and referral opportunities in the community. Track and report daily marketing activities and outcomes. Field marketing: 3 years (Required).

Senior Data Analyst- Commercial Reporting & Insights

Company: Convene

Location: New York, NY

Posted Jun 25, 2025

Excellent data storytelling skills—can build intuitive dashboards and present insights clearly to both technical and non-technical audiences.

Security Guard

Company: PMPA

Location: New York, NY

Posted Jun 25, 2025

Ensuring proper access control guidelines are follow for guests and vendors. Total is 32 hours each for Security guard. Protecting Art Gallery on 2nd floor.

Azure AI Security Senior Consultant

Company: Deloitte

Location: New York, NY

Posted Jun 26, 2025

Certifications such as: Microsoft roles-based certifications (e.g., Azure AI Engineer Associate, Azure Security Engineer Associate), CCSP, CCSK, CISSP…

Commercial Electrician - Positions are in Jacksonville, Fl - Relocation Assistant Provided

Company: Owen Electric

Location: New York, NY

Posted Jun 25, 2025

Provide quality electrical installations under the supervision of the electrical foreman. Ensure code compliance through proper installation of electrical…

Senior Data Analyst

Company: Guttmacher Institute

Location: New York, NY

Posted Jun 25, 2025

A master’s degree in a relevant field (e.g., statistics, data science, public health) and a minimum of five years of progressively responsible work experience…

High School Music Teacher Job Description (SY 24/25)

Company: The American Dream Charter School

Location: Bronx, NY

Posted Jun 25, 2025

This candidate will give students exposure to all genres of music and also develop a choral/a capella ensemble. Type, file, and duplicate materials.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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