Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Temporary Field Helper (Construction/Carpentry/Locksmith Experience Preferred)

Company: Dori Doors & Security, Inc.

Location: Bronx, NY

Posted Jun 24, 2025

Valid driver’s license and clean driving record (required). While driving is part of this role, this is not just a driving position — we are specifically…

Asst. Project Manager

Company: NY Mechanical Contractor - HVAC

Location: New York, NY

Posted Jun 24, 2025

Maintain effective field construction organization utilizing the necessary engineering, labor, equipment, materials, tools, subcontracted services, and other…

Developer - AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Jun 24, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Senior Architect/Project Manager

Company: Gramercy Design

Location: New York, NY

Posted Jun 24, 2025

Utilize software tools such as AutoCAD, and Adobe Creative Suite for design development and project visualization. Proficiency in architectural design software.

SOUS CHEF

Company: Flik Hospitality Group

Location: New York, NY

Posted Jun 24, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Project Manager (Stone & Tile)

Company: Karen Pearse & Co., LLC

Location: New York, NY

Posted Jun 24, 2025

Proficient in reading construction drawings, strong computer skills, specifically, Excel & AutoCAD. Project Managers at KPGD are highly motivated, detail…

Stockroom Controller - 2 years experience required

Company: Smartech

Location: New York, NY

Posted Jun 24, 2025

As a Stockroom Controller at Smartech, you’ll play a vital supporting role in the smooth day-to-day operation of our NYC store. New York, NY 10036 (Preferred).

Customer Support Specialist – Marine Division

Company: NSC Technologies

Location: National City, CA

Posted Jun 24, 2025

Prior experience in shipyard environments, construction trades, or marine workforce coordination is highly valued.

Principal - Architecture

Company: LTIMindtree

Location: New York, NY

Posted Jun 24, 2025

Extensive experience in Databricks Delta Lake implementation cluster configuration and policy design. Expertise in migrating onpremise SQL and Oracle servers to…

Registered Nurse (RN) - Field-Based Community/Home Visits

Company: Cityblock Health

Location: Brooklyn, NY

Posted Jun 24, 2025

Active RN License in the state(s) practicing. Their vehicle whether Cityblock owned or personal; will be kept, maintained and used in accordance with company…

HVAC Technician

Company: Apex Building Solutions

Location: New York, NY

Posted Jun 24, 2025

Valid driver's license with a clean driving record is required. Operate company vehicles for service calls and transport tools to job sites.

Sales Associate

Company: Conde Nast

Location: New York, NY

Posted Jun 24, 2025

Prior experience or internships in media, tech, or a related field preferred. Proficiency in Microsoft Excel, Word, PowerPoint, and Google Workspace tools (e.g.…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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