Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

‭ Real Estate Analyst Position‬ ‭

Company: Oxford Property Group

Location: New York, NY

Posted Jun 25, 2025

If not already licensed, we will cover the cost of obtaining your real estate license and‬. ‭Key responsibilities include identifying and underwriting potential…

Pharmacist

Company: Elements Pharmacy

Location: Studio City, CA

Posted Jun 25, 2025

Knowledge and willingness to become familiar with ACIP recommended vaccines for adults. Participate in the mobile vaccination clinic program, providing vaccine…

Customer Service Representative-Hybrid

Company: Bloomsbury Publishing Inc

Location: New York, NY

Posted Jun 25, 2025

Liase with customers on license agreements, sometimes coordinating with third party partners. Contact point for all customer queries/technical support queries…

Manager, Growth Marketing (EveryPlate)

Company: HelloFresh

Location: New York, NY

Posted Jun 25, 2025

Stay informed on industry trends, competitor strategies, and new growth tactics to fuel innovation and differentiation.

Regulatory Accountant (Branch) AVP

Company: Phyton Talent Advisors

Location: New York, NY

Posted Jun 25, 2025

Providing variance analysis to the head office reporting team. Front office trade P&L booking and hedge accounting adjustments.

License Master Plumber

Company: NYC HOUSING AUTHORITY

Location: New York, NY

Posted Jun 25, 2025

Utilize master plumber’s license to pull work permits as required by the DOB for all work on NYCHA buildings; oversee all jobs issued under his/her license;…

Proofreader - AI Trainer

Company: DataAnnotation

Location: New York State

Posted Jun 25, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). Write high-quality answers when given specific prompts.

Property Accountant

Company: Hines

Location: New York, NY

Posted Jun 25, 2025

Assist in Property and Hines Annual Plan/Budget/Projection preparation process by preparing revenue projections and variance analysis for certain accounts,…

User Experience Copywriter

Company: Macy’s

Location: New York, NY

Posted Jun 25, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. User-Centered Design: Deep understanding of UX/UI…

Executive Chef, Stella 34

Company: Delaware North

Location: New York, NY

Posted Jun 25, 2025

Tuition and/or professional certification reimbursement. Possess working knowledge of company invoice tracking, labor tracking, schedule preparation, food cost…

Oliver Wyman - Presentation Designer - New York

Company: Marsh McLennan

Location: New York, NY

Posted Jun 25, 2025

Keep up-to-date on software, technical knowledge and design trends. If you share these values and want to work as one and own our impact at the same time, be…

Analyst, Information Security - Training & Awareness

Company: Sony Pictures Entertainment, Inc.

Location: Culver City, CA

Posted Jun 25, 2025

Tracks satisfaction and adoption across awareness tools (LMS, phishing platforms, simulation vendors/tools). This analyst will work across various data streams,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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