Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Cyber Security Analyst

Company: First Quality

Location: Great Neck, NY

Posted Jun 23, 2025

Bachelor’s degree in Computer Security, Cybersecurity, Information Security, or a related field preferred. Research & Development – Explore emerging threats and…

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Gastroenterologist

Company: Capital Health

Location: Pennington, New Jersey

Posted Jun 23, 2025

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Security Guard (Part-Time) (Weekends)

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Jun 23, 2025

Warmly welcome and professionally greet all guests and visitors entering the building. You are confident, composed, and capable of handling interactions with…

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Electrician

Company: Pallywag

Location: Brooklyn, NY

Posted Jun 23, 2025

Use hand tools, power tools, and specialized equipment to complete electrical work. Familiarity with hand tools, power tools, and specialized equipment used in…

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Neurohospitalist

Company: Monument Health

Location: Rapid City, South Dakota

Posted Jun 23, 2025

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relocation assistance sign-on bonus pet insurance

Outpatient Endocrinology Opening in Kingston, NY (90 minutes from New York City)

Company: Nuvance Health in Connecticut and New York

Location: Kingston, New York

Posted Jun 23, 2025

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full time monday to friday

Nurse Practitioner - Neurology (General)

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Jun 23, 2025

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Automotive Sales Associate

Company: Koeppel Subaru

Location: Queens, NY

Posted Jun 23, 2025

Clean driving record and valid driver’s license. Continuously develop product and sales acumen to become the vehicle authority. Paid time off and vacation.

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Solar Electrician

Company: Ameresco

Location: New York, NY

Posted Jun 23, 2025

Minimum of 2 years experience of industrial solar electric/electronic maintenance experience in the repair, inspection, testing, installation and/or maintenance…

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flexible schedule relocation assistance exceptional culture & values

Outpatient Psychiatrist Position – Assistant/Associate Professor Available

Company: Albany Medical Center

Location: Albany, New York

Posted Jun 23, 2025

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Psychiatry - Adult Outpatient

Company: Trinity Health

Location: Schenectady, New York

Posted Jun 23, 2025

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Project Employee - Marketing Analytics Manager - WNBA

Company: the NBA

Location: New York, NY

Posted Jun 23, 2025

Must be proficient in SQL, understand how to design and evaluate data models, and can closely partner with data engineers and architects to generate data sets…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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