Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Registered Nurse

Company: New Hope Fertility Center

Location: New York, NY

Posted Jun 11, 2025

Care of patient through ovulation induction, egg freezing, sperm analysis, IVF and oocyte donation. Knowledge of examination, diagnostic and treatment room…

Reg E Intake Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Jun 11, 2025

The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established…

Security Manager

Company: 1 Hotel Brooklyn Bridge, L.L.C.

Location: New York, NY

Posted Jun 11, 2025

You’ll be responsible for the safety and security of the hotel’s guests, staff and personal property—and for mentoring your team to operate with excellence.

Senior Sales & Design Consultant

Company: Roche Bobois

Location: Manhattan, NY

Posted Jun 11, 2025

The successful candidate will be driven to achieve sales in a high-end market and develop long-lasting relationship with its customer.

Software Engineer - AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Jun 11, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Electrician

Company: Intercontinental Exchange Holdings, Inc.

Location: New York, NY

Posted Jun 11, 2025

Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.

Reg E Intake Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Jun 11, 2025

The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established…

Mounting and Lamination Operator

Company: GSB Digital

Location: Long Island City, NY

Posted Jun 11, 2025

Lamination and Mounting Tech's -Responsible for applying film lam for various substrates cutting mounting prints, operating lamination machines, preventive…

Sales Associate - PT

Company: Paper Source

Location: New York, NY

Posted Jun 11, 2025

All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job…

Principal Software Engineer - ESPN+

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted Jun 11, 2025

This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

Carpenter/Adaptive Equipment Specialist

Company: QUEENS CENTERS FOR PROGRESS

Location: Queens, NY

Posted Jun 11, 2025

Apple Pre-School is seeking a Per Diem Carpenter/Adaptive Equipment Specialist. Work Schedule: *Flexible, up to 20 hours per week between 8:00 - 3:00, Mon to…

Designer, Glamour

Company: Conde Nast

Location: New York, NY

Posted Jun 11, 2025

Work with senior creative team members and editors on holistic design approaches to tentpole packages, social media/audience development initiatives, or other…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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