Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Product Manager, Infrastructure (Shelby)

Company: Aptos Labs

Location: New York, NY

Posted Jun 13, 2025

You’ll collaborate closely with engineering, design, and go-to-market teams to develop a highly reliable, scalable, and decentralized storage layer that bridges…

Senior Graphic Designer (Digital and Experiential)

Company: Complex

Location: New York, NY

Posted Jun 12, 2025

We’re seeking a utility player with a multi-disciplinary approach and deep expertise across graphics, social design, display media, printed collateral, merch…

Customer Service Associate

Company: Fast Retailing

Location: SoHo, NY

Posted Jun 12, 2025

Pleasant telephone manners and calm disposition. Troubleshoot online and checkout issues and report technical concerns to respective internal departments for…

GRAPHIC DESIGNER

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Manhattan, NY

Posted Jun 12, 2025

(2) A four-year high school diploma or its educational equivalent plus two years of training in a technical school approved by a state’s Department of Education…

Associate Manager, Digital Marketing

Company: Fast Retailing

Location: New York, NY

Posted Jun 12, 2025

Work closely with third party vendors and agencies with ongoing marketing communication and weekly calls, providing clear direction to ensure proper campaign…

Security Analyst, Insider Risk

Company: TikTok

Location: New York, NY

Posted Jun 12, 2025

Communicate findings, risk posture, and recommended remediation steps clearly to both technical and non-technical stakeholders.

SALES FLOOR ASSOCIATE

Company: Dollar Tree

Location: Brooklyn, NY

Posted Jun 12, 2025

Handle all sales transactions while operating assigned cash register. General math skills to allow for cash accounting. Maintains security of all cash.

Per Diem Staff Pharmacist- Bronx, NY- Sunriver Pharmacy

Company: Maxor National Pharmacy Services Company

Location: Bronx, NY

Posted Jun 12, 2025

D., from an approved school of pharmacy and registration by the state board of licensure. Ability to communicate technical information to non-technical…

Senior / Staff Accountant

Company: Kforce

Location: New York, NY

Posted Jun 12, 2025

2+ years of related small CPA firm tax prep and review experience - 1040, 1120,1065 along with QuickBooks and accounting services (no assurance required).

CDL A Regional Truck Driver

Company: Zeller Transportation

Location: Calumet City, IL

Posted Jun 12, 2025

Must have valid CDL-A license. If you’re ready to join a carrier that will fuel your career growth as a CDL-A truck driver, take a closer look at Zeller…

Carpenter

Company: Career Pathway LLC

Location: New York, NY

Posted Jun 12, 2025

The Carpenter will be responsible for tasks such as carpentry, using power tools, framing, working with hand tools, and finish carpentry.

Product Manager, Watchee

Company: Aptos Labs

Location: New York, NY

Posted Jun 13, 2025

You’ll collaborate closely with engineering, design, and go-to-market teams to develop a highly reliable, scalable, and decentralized storage layer that bridges…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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