Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Registered Nurse (OPWDD)

Company: Horizon Healthcare Staffing

Location: Brooklyn, NY

Posted May 27, 2025

Valid and active New York State Registered Nurse (RN) license. As an RN with experience in OPWDD (Office for People With Developmental Disabilities), you will…

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full time be or bc

BC/BE Rheumatologist

Company: Arthritis and Osteoporosis Associates, P.A.

Location: Princeton, New Jersey

Posted May 27, 2025

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contract academic travel

Speech Language Pathologist (SLP) - School - (SLP - School) (book by 6/27 and get $1,000 bonus)

Company: AMN Healthcare, Inc. Schools

Location: OLEAN, New York

Posted May 27, 2025

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sign-on bonus relocation assistance loan repayment program

OBGYN Opportunity - Low Volume, High Compensation - Growing Program, Teaching Opportunities, CNM Support

Company: University of Rochester Medical Center

Location: Wellsville, New York

Posted May 27, 2025

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relocation assistance full time malpractice insurance

Open To New Grads! Physician Assistant Multi-Specialty Surgery

Company: Rochester Regional Health

Location: Rochester, New York

Posted May 27, 2025

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Elementary Lead Teacher K-5 (2025-26)

Company: Elm Community Charter School

Location: Elmhurst, NY

Posted May 27, 2025

Adapt and implement curriculum and assessments to student needs; manage and adjust the curriculum unit overviews and pacing calendar according to student needs…

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Registered Nurse (OPWDD)

Company: Horizon Healthcare Staffing

Location: Manhattan, NY

Posted May 27, 2025

Valid and active New York State Registered Nurse (RN) license. As an RN with experience in OPWDD (Office for People With Developmental Disabilities), you will…

View Details Apply on SimplyHired
full time be or bc

Physician Assistant- Cardiology

Company: Summit Health Medical Group

Location: Berkeley Heights, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com
full time

Full-time NP - Gyn Oncology - Vassar Brothers Medical Center (75 minutes north of New York City)

Company: Nuvance Health New York

Location: Vassar, New York

Posted May 27, 2025

View Details Apply on healthecareers.com
per diem malpractice insurance 401(k)

Per Diem - Pediatric/Neo-Natal Nurse Practitioner - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted May 27, 2025

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sign-on bonus relocation assistance full time

Gastroenterology, Inpatient

Company: Monument Health

Location: Rapid City, South Dakota

Posted May 27, 2025

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health system full time be or bc

Geriatrician Physician

Company: Saint Peter's Healthcare System

Location: New Brunswick, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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