Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Tax Senior - Federal / Corporate Tax

Company: Deloitte

Location: New York, NY

Posted May 21, 2025

Bachelor's degree in accounting, finance, or related field. Licensed CPA in state of practice/primary office if eligible to sit for the CPA.

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relocation assistance health system full time

Thoracic Surgeon, Overlook Medical Center

Company: Atlantic Health System

Location: Summit, New Jersey

Posted May 19, 2025

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full time

New Emergency Medicine PA Position in Oklahoma

Company: EMrecruits

Location: Ponca City, Oklahoma

Posted May 19, 2025

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full time academic be or bc

OBGYN - Reproductive, Endocrine, and Infertility

Company: University of Iowa

Location: Iowa City, Iowa

Posted May 19, 2025

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employee assistance program paid time off tuition reimbursement

Part Time Patient Service Technician I/II-Laboratory Services

Company: Kelsey Seybold Clinic

Location: League City, Texas

Posted May 19, 2025

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Tax Senior - Insurance Tax

Company: Deloitte

Location: New York, NY

Posted May 21, 2025

Licensed CPA in state of practice/primary office if eligible to sit for the CPA. Assisting with strategic tax planning including researching federal tax law and…

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employer-matched 401(k) plan malpractice insurance full time

Emergency Medicine Physician Assistant

Company: Sound Physicians

Location: Bronx, New York

Posted May 20, 2025

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dental insurance employee discount loan forgiveness

Physician-Psychiatry: Adult

Company: Banner Health

Location: Sun City West, Arizona

Posted May 19, 2025

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private practice full time part time

Oral Surgeon

Company: Nuvia Dental Implant Center

Location: New Orleans, Louisiana

Posted May 19, 2025

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Overnight Fireguard (FO1 Required)

Company: Custom Protection Services of NY LLC

Location: New York, NY

Posted May 20, 2025

Remain in compliance with local, state, and federal regulations. Custom Protective Services is seeking Security Officers *with an F-01 certification *to staff…

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health system full time research

Chief of Gastroenterology

Company: Northwell Health Physician Partners

Location: Westchester, NY

Posted May 19, 2025

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health system full time new grad

Director of Neonatology

Company: NewYork-Presbyterian

Location: Queens, New York

Posted May 19, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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