Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

dental insurance paid time off sign-on bonus

Hybrid 7 Days On/7 Days off Body Imaging Radiologist

Company: Northwell Health Physician Partners

Location: Manhattan, New York

Posted May 11, 2025

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Pipe Welder

Company: Standard Inspection Services

Location: National City, CA

Posted May 09, 2025

Must have a valid California driver's license. Summary/Objective: Pipe Welders II join pipes. valves and fitting components as specified by layout, prints,…

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Plumber

Company: Quick & Clean HVAC

Location: Fresh Meadows, NY

Posted May 09, 2025

Valid driver's license for commercial driving purposes. Use hand tools, power tools, and pipe threading equipment effectively.

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full time

Scribe

Company: Lehigh Valley Hospital

Location: Dickson City, Pennsylvania

Posted May 11, 2025

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Full Time Fine Jewelry Sales Associate-Martin Busch Jewelers

Company: Martin Busch Jewelers

Location: New York, NY

Posted May 09, 2025

Handle transactions, special orders, and follow-ups with accuracy. *Employee discount* on fine jewelry. Help with *store display management*, inventory, and…

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Assistant Patient Care Manager (RN), Outpatient Digestive Health, Redwood City - Full Time, 10-hour Days (8am-6:30pm)

Company: Stanford Health Care

Location: Redwood City, CA

Posted May 10, 2025

Ability to develop programs and lead process improvement projects. Typically assigned responsibility for supervising patient care staff and operations for an…

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Analyst, Privacy

Company: NBCUniversal

Location: New York, NY

Posted May 09, 2025

Review technical and operational documentation to understand how personal data is used and shared and assist in the application and documentation of legal…

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Manager, Government Affairs

Company: Macquarie Group Limited

Location: New York, NY

Posted May 09, 2025

Strong understanding of United States and Americas-wide government institutions at the federal, state, and local levels.

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Construction Assistant Project Manager

Company: MDG Design & Construction

Location: Bronx, NY

Posted May 09, 2025

Manage the flow of information between the field, office, and senior management to assure that components and systems are incorporated in accordance with the…

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paid time off partner opportunity relocation assistance

Orthopedic Surgery | Near Durango, CO | Flexible Scope | Partner Yr. 1

Company: Jackson Physician Search

Location: New Mexico

Posted May 11, 2025

View Details Apply on healthecareers.com

Senior Accountant - Private Markets Implementations

Company: SS&C

Location: New York, NY

Posted May 09, 2025

Test and validate system configurations to ensure accurate output across modules (capital calls, distributions, NAVs, etc.). CPA, CFA or candidate is a plus.

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Construction - Labor Compliance Monitor

Company: MDG Design & Construction

Location: New York, NY

Posted May 09, 2025

We are seeking numerous *Labor Compliance Field Monitors* to join our construction team on our Affordable Housing construction projects in East Harlem and…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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