Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Maintenance Machinist

Company: Fisher Space Pen Co.

Location: Boulder City, NV

Posted May 08, 2025

High school diploma or equivalent; technical certification is an advantage. Must have own personal tools. Previous experience in manufacturing or a related…

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High School English Teacher (SY-25-26)

Company: The American Dream Charter School

Location: Bronx, NY

Posted May 08, 2025

The mission of the American Dream School is to develop academic excellence in both Spanish and English, preparing students to excel in college and become…

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health system part time full time

Gastroenterologist, Salem, NH

Company: Mass General Brigham

Location: Salem, New Hampshire

Posted May 05, 2025

View Details Apply on healthecareers.com

RippleX Partner Director

Company: Ripple

Location: New York, NY

Posted May 06, 2025

Lead execution across technical and GTM workstreams, anticipating risks and aligning cross-functional resources to ensure successful outcomes.

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Armed Security Patrol Officers Needed

Company: Post Alarm and Patrol Services

Location: Culver City, CA

Posted May 08, 2025

California Driver's license and clean driving record (Required). Responds to client alarm activation's, client related calls for service, investigates sings of…

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Upstream Product Marketing Associate

Company: Mizuho America, Inc.

Location: Union City, CA

Posted May 07, 2025

Works with Downstream Marketing to develop and implement strategy to launch and expand market for assigned products based on market analyses.

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acute care facility research day shift

Staff Nurse II - ICU Critical Care 24 Hours / Week Day Shift

Company: Kaiser Permanente

Location: Redwood City, California

Posted May 05, 2025

View Details Apply on healthecareers.com

Security Instructor

Company: A & H Security Services, LLC

Location: Bronx, NY

Posted May 08, 2025

Knowledge of technical tools and processes used during instruction, i.e., PowerPoint, Printed Materials, and basic classroom technology.

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Pharmacist and Supervising Pharmacist

Company: Park West Pharmacy

Location: Manhattan, NY

Posted May 07, 2025

The Pharmacist will be responsible for appropriate implementation/compliance with Pharmacy policies and procedures. Job Types: Full-time, Part-time.

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HVAC Lead Installer

Company: Electric Air

Location: Redwood City, CA

Posted May 08, 2025

You will work with our engineering teams to develop and validate streamlined installation processes reducing installation time and increasing quality.

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travel 401(k) life insurance

Medical Technologist - Clinical Laboratory Scientist - (Med Tech - MT - CLS)

Company: AMN Healthcare, Inc. Schools

Location: MILES CITY, Montana

Posted May 05, 2025

View Details Apply on healthecareers.com

Sous Chef

Company: RESTORATION HARDWARE (RH)

Location: New York, NY

Posted May 07, 2025

Lead, train, and conduct in-the-moment coaching to professionally develop Kitchen associates. Constantly monitor hospitality areas to ensure they are kept clean…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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