Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Sales Associate (Office Products and Furniture)

Company: PHAXIS

Location: Glendale, NY

Posted May 01, 2025

Responsible for reaching out to potential clients on prospective purchasers, cultivating leads from a variety of sources as well as responding to incoming new…

Client Service Associate, Life Insurance (Hybrid NYC)

Company: NFP Corp

Location: New York, NY

Posted May 02, 2025

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files.

Junior Accountant

Company: Mercy Drive, Inc.

Location: Forest Hills, NY

Posted May 02, 2025

Maintaining records according to generally accepted accounting principles including the recordation of general journal entries, accounts payable, accounts…

Construction Project Manager - SkillBridge Eligible Opportunity

Company: Dewberry

Location: New York, NY

Posted May 02, 2025

Must have a valid driver’s license and clean driving record. Must have the ability to manage field staff and work as a team player.

Middle School Science Teacher (2025-2026)

Company: Classical Charter Schools

Location: Bronx, NY

Posted May 02, 2025

Teaching certification OR at least two year of teaching experience in science. Study, practice, and execute lessons that influence scholars to master daily…

Global Banking and Markets Public - Securitized Derivatives - New York - Analyst

Company: Goldman Sachs

Location: New York, NY

Posted May 02, 2025

Contribute to new product & platform development projects, such as: creating new issuing entities and wrappers, increasing our menu of supported payoffs and…

Hair Salon Housekeeper/Coat Check

Company: Cutler Salon

Location: New York, NY

Posted Apr 30, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and order in our facilities, ensuring a welcoming environment for guests and staff alike…

Senior Manager, Software Engineering, Full Stack, Bank Tech

Company: Capital One

Location: New York, NY

Posted May 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

BOH Sous Chef

Company: Gurumé Restaurant

Location: New York, NY

Posted Apr 30, 2025

Some of the things that you will be doing are garnishing dishes, expediting at the food pass, firing orders at a reasonable pace, food preparation via recipe,…

AI/ML Cloud Engineer (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted May 02, 2025

Implement and manage robust monitoring systems for AI solutions in production environments, ensuring continuous performance tracking, anomaly detection, and…

Full Stack Developer - AI Trainer

Company: DataAnnotation

Location: Union City, NJ

Posted May 02, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Full Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: Redwood City, CA

Posted May 01, 2025

Yves Delorme, a Luxury Linen Boutique located in Burlingame, CA is looking to hire a Full Time Retail Sales Associate.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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