Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

contract travel 401(k)

Travel Nurse RN - OR - Operating Room - $2,632 per week

Company: GHR Healthcare

Location: New London, New Hampshire

Posted Apr 29, 2025

View Details Apply on healthecareers.com
staffing agency contract travel

Travel Outpatient Physical Therapist (PT) - $2,316 per week

Company: MedPro Healthcare Allied Staffing

Location: Peterborough, New Hampshire

Posted Apr 29, 2025

View Details Apply on healthecareers.com
staffing agency contract travel

Travel Nurse RN - ED - Emergency Department - $2,161 per week

Company: MedPro Healthcare Staffing

Location: Oklahoma City, Oklahoma

Posted Apr 29, 2025

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dental insurance disability insurance employee assistance program

RN

Company: Sunrise Senior Living

Location: Huntington Station, New York

Posted Apr 29, 2025

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Blockchain Developer

Company: i2vision

Location: New York, NY

Posted Apr 29, 2025

Previous involvement in projects related to securities settlements or financial transactions. Hands-on experience with blockchain technologies such as Ethereum,…

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flexible schedule full time be or bc

BC/BE Non-invasive Cardiologist

Company: ColumbiaDoctors Medical Group co CCW Management Corp

Location: Westchester County, New York

Posted Apr 29, 2025

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travel

Travel CT Technologist - $2,250 per week

Company: TotalMed Allied

Location: Silver City, New Mexico

Posted Apr 29, 2025

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Commercial Burner Technician(HVAC)

Company: CSS, Inc

Location: New York, NY

Posted Apr 30, 2025

We are seeking 1 well-qualified team member for this permanent, part-time to full-time position. The primary areas of work for this job opening will be at…

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Lead Full-Stack Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted Apr 29, 2025

You will be driving change, not only as a technologist, but also as a holistic solutions provider, applying your engineering mindset to take user requests and…

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Full-Stack Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted Apr 29, 2025

You will be driving change, not only as a technologist, but also as a holistic solutions provider, applying your engineering mindset to take user requests and…

View Details Apply on SimplyHired
full time supportive leadership be or bc

Director of Lung Cancer Screening

Company: Northwell Health Physician Partners

Location: Manhattan, New York

Posted Apr 29, 2025

View Details Apply on healthecareers.com

High School History Teacher (SY 25-26)

Company: The American Dream Charter School

Location: Bronx, NY

Posted Apr 29, 2025

Bachelor’s degree in History or related field, Master's preferred. Utilize formal and informal assessment data to drive instruction and ensure student mastery…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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