Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

General Manager-Security Firm

Company: Urban Upbound

Location: Long Island City, NY

Posted Apr 17, 2025

Minimum requirements: Bachelor's Degree in Criminal Justice or related field with 7-10 years of supervisory/management experience in security or a related field…

A/C Technician

Company: All Systems Mechanical

Location: East Elmhurst, NY

Posted Apr 18, 2025

_*A valid driver license and good standing record is necessary, we will not hire without one.*_. Familiar with materials, methods and tools used in the…

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Jersey City, NJ

Posted Apr 18, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Potential for additional inclement weather pay (from 0 to $200 per day).

AI Solution Business Analyst

Company: Macquarie Group Limited

Location: New York, NY

Posted Apr 16, 2025

Your role will involve documenting requirements with a focus on current state analysis, business problem statements, and stakeholder experiences.

Data Analyst, Global Partnerships & Content

Company: Meta

Location: New York, NY

Posted Apr 17, 2025

Understand partner performance, collaborating with key stakeholders to develop recommendations for measurement. 5+ years of experience in data analytics roles.

Registered Nurse-Triage (Pediatrics)

Company: Weill Cornell Medicine

Location: New York, NY

Posted Apr 17, 2025

Current NYS RN registration and license. Under direction, assists physicians with triaging patient calls, health education/promotion, electronic medical record…

Database Developer - AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Apr 18, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

MDS Assessor

Company: Union Plaza Care Center

Location: Flushing, NY

Posted Apr 18, 2025

Collaborate with interdisciplinary teams to develop and implement effective treatment plans for patients. This role requires a strong understanding of medical…

Part-time Sales Associate (West Village)

Company: Brooklinen

Location: New York, NY

Posted Apr 17, 2025

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company…

Back End Developer- AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Apr 17, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Elementary Special Education Teacher (25-26)

Company: Explore Schools

Location: Brooklyn, NY

Posted Apr 17, 2025

Continued education support: staff are eligible to receive scholarship funds towards qualifying certification costs or higher education tuition.

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Yonkers, NY

Posted Apr 18, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Potential for additional inclement weather pay (from 0 to $200 per day).

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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