Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Sage Intacct Implementation Manager

Company: Pelletier & Leo, LLP

Location: City of Industry, CA

Posted Oct 22, 2025

3+ years in accounting roles with experience in accounting system support and/or implementation, including project management in a professional setting.

Mid Level Front End Engineer

Company: Selby Jennings

Location: New York, NY

Posted Oct 22, 2025

A bachelor's or master's degree in Computer Science or related experience. A penchant for modern front-end build pipelines.

Senior SAP Partner Solutions Architect, WW Tech Partners PSA Team

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

A day in the life of an SAP Partner Solutions Architect centers around driving technological innovation and strategic direction across multiple AWS engineering,…

Cyber Security Analyst

Company: Cinntra infotech solutions Pvt Ltd

Location: New York, NY

Posted Oct 22, 2025

CCSP, Azure Security Engineer Associate or equivalent certification (required) *CI and provisioning tools such as Jenkins, Docker, Chef, Puppet, Ansible,…

Executive Sous Chef

Company: Carmine's Italian Restaurant

Location: New York, NY

Posted Oct 22, 2025

Lead and develop a team of Sous chefs, line cooks and prep cooks. Alongside Executive Chef Monitor food and labor costs while maximizing guest satisfaction.

Industry Account Based Marketing Manager , AWS Industry Product Marketing

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

Partner with regional marketing teams to ensure ABM programs complement broader field marketing efforts. Experience driving direction and alignment with large…

Housekeeper

Company: Urban Recovery House LLC

Location: Brooklyn, NY

Posted Oct 22, 2025

Experience using hand and power tools. Keep paper and chemical supplies stored in work rooms neat and organized. Keep housekeeping cart clean and stocked.

Cabinet Maker - with AutoCAD

Company: Broadreach Recruitment

Location: New York, NY

Posted Oct 22, 2025

You’ll play a key part in bridging the gap between design and production – producing accurate technical drawings and solutions that enable bespoke joinery…

Retail Loss Prevention Customer Service Associate

Company: TJ Maxx

Location: Bronx, NY

Posted Oct 22, 2025

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal…

Delivery Consultant- GenAI/ML & Data Science, Professional Services, AWS Industries

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.

Senior Worldwide Specialist Solutions Architect, Containers

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

This includes acting as a strategic technical leader in the field to provide architectural guidance and recommendations necessary to promote & accelerate…

Driver- Brooklyn NY

Company: Waste Connections

Location: Brooklyn, NY

Posted Oct 22, 2025

1 year of local route driving experience. Safely operating a garbage truck on specified routes to collect solid waste. Valid Class A or B CDL.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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