Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Junior Digital Graphic Designer

Company: Michael Kors

Location: New York, NY

Posted Oct 21, 2025

Candidates should be passionate about the fashion or online retail spaces, familiar with current design trends across digital experiences, and have a keen eye…

Private Chef

Company: Yhangry

Location: Redwood City, CA

Posted Oct 21, 2025

The menu should accommodate a variety of dietary restrictions (including lactose-intolerant and vegan options) to ensure all guests are well cared for.

Electrician

Company: Power Design, Inc.

Location: New York, NY

Posted Oct 21, 2025

Ensure code compliance by inspecting and testing electrical systems, equipment, and components to identify hazards or needed repairs.

Union Welder

Company: Ferguson Enterprises, LLC

Location: Maspeth, NY

Posted Oct 21, 2025

If you have welding experience coupled with a commitment to great customer service, this is the position for you! 0-5 years welding experience preferred.

Director of Marketing

Company: Alvin Kahn and Associates LLC

Location: Queens, NY

Posted Oct 21, 2025

*A proven track record of developing and strengthening clinical referral networks in the Queens, NY area.*. Coordinate with nursing, social work, housekeeping,…

Full‑Stack Software Engineer (Node.js / React / AWS) – Contract‑to‑Hire, Hybrid

Company: Safebox LLC

Location: City of Industry, CA

Posted Oct 21, 2025

This position is ideal for developers who thrive in optimized production environments, appreciate clean system architecture, and can adapt quickly to modern AI-…

Carpenter / Tradesman

Company: Bronx Central General Contractors Inc.

Location: Bronx, NY

Posted Oct 21, 2025

Strong communication and teamwork are key, as well as attention to safety in active healthcare environments. Assist with drywall installation, millwork, trim,…

Construction Laborer (Healthcare Facilities & Renovations)

Company: Bronx Central General Contractors Inc.

Location: Bronx, NY

Posted Oct 21, 2025

Support setup and breakdown of job sites, tools, and equipment. Follow all company and OSHA safety standards, especially within active healthcare environments.

Technology Risk Analyst I, Launch Program 2026 - New York City, NY

Company: Mastercard

Location: New York, NY

Posted Oct 21, 2025

As a Launcher, you will collaborate with cross-functional teams—including engineering, product, and business operations—to build a strong foundation in…

Junior Carpenter

Company: Mulberry Restoration

Location: New York, NY

Posted Oct 21, 2025

✅ A valid driver’s license. Driving our company van to projects across NYC (license required!). ✅ Experience in construction, carpentry, or general maintenance.

Security Officer - MGM Yonkers

Company: MGM Resorts

Location: Yonkers, NY

Posted Oct 21, 2025

Must possess a valid driver's license. As a Security Officer, you'll play a critical role in safeguarding the well-being of guests, employees, and assets while…

[UNION] Porter Cloass A

Company: Cushman & Wakefield

Location: New York, NY

Posted Oct 21, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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