Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Data Scientist

Company: IPG Health

Location: New York, NY

Posted Oct 22, 2025

The agency is comprised of a diverse team of solution architects—social scientists, experience engineers, medical experts, business strategists and creative…

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Frontend Engineer

Company: Alpha Hire Inc.

Location: New York, NY

Posted Oct 22, 2025

Build and own the *core UI components and front-end architecture* of our product. This is a hands-on role for someone excited to work at the intersection of *…

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Security Guards

Company: WATCH GUARD 24/7 LLC

Location: New York, NY

Posted Oct 22, 2025

Rooftop high profile bar post with continuous guest interaction. Must have prior high-end hotel experience. Must have 5 star Hotel hospitality experience.

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Head of Design and Marketing (EXP REQ)

Company: Meridian Furniture

Location: Brooklyn, NY

Posted Oct 21, 2025

A degree in Graphic Design, Fine Arts, Marketing, or a related field is preferred but not mandatory. Have strong people management and leadership skills in…

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Analytics Engineer

Company: Unified

Location: New York, NY

Posted Oct 22, 2025

Bachelor’s or higher in a quantitative field. Familiarity with BI tools (Tableau, Sisense). Familiarity calling RESTful web services, specifically social APIs (…

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SECURITY OFFICER

Company: WATCH GUARD 24/7 LLC

Location: New York, NY

Posted Oct 22, 2025

Courteously assist visitors with a legitimate need to gain entry to the facility. Carefully prepare logs or reports as required for site.

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Project Manager - New York

Company: The LiRo Group

Location: New York, NY

Posted Oct 22, 2025

Professional Engineer (PE) license or CCM Certification preferred. Bachelor’s degree in related field preferred. Manage contractor compliance with documents.

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Project Manager

Company: The LiRo Group

Location: Brooklyn, NY

Posted Oct 22, 2025

Bachelor’s degree in related field preferred. Coordinate the work of numerous contractors, provide progress reports, contract correspondences, manage the…

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Armed Security Guard

Company: 7SECURE LLC.

Location: New York, NY

Posted Oct 22, 2025

7SECUREi s a premeire security firm focused on delivering a customer service oriented security protection for businesses and patrons in the New York and New…

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Inbound Call Center Representative

Company: innRoad

Location: New York, NY

Posted Oct 21, 2025

This role involves handling incoming calls from clients, providing exceptional customer support, and ensuring client satisfaction.

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Carpenter

Company: PME

Location: New York, NY

Posted Oct 22, 2025

Utilize hand tools and power tools safely and effectively for various construction tasks. Previous maintenance person experience is a plus, demonstrating…

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Sr Glazing Mechanic/Glass Shop Foreman

Company: Sadrac Contracting LLC d/b/a Woodmere Glass, Inc.

Location: Valley Stream, NY

Posted Oct 21, 2025

A valid driver's license is required for site visits. Must have your own tools for field work. Proven experience in caulking, glass/mirror installation,…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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