Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Business Reporting Analyst (SQL, PySpark, Tableau)

Company: Apple

Location: Culver City, CA

Posted Oct 16, 2025

Design, build, and maintain both backend and front-end for reports in various reporting tools. 2+ years and expertise with front-end reporting tools (eg.…

Industrial Electrician – Honeoye Falls, NY

Company: Summit Service Solutions

Location: New York State

Posted Oct 16, 2025

To qualify, we require you to have a minimum of 4 years of industrial electrical experience, a valid driver’s license, and reliable transportation.

Lead Security Engineer

Company: Practising Law Institute

Location: New York, NY

Posted Oct 15, 2025

Excellent communication and mentoring abilities, with skill in translating technical risks to actionable items for stakeholders.

Call Center Representative

Company: Farmland Fresh Dairies LLC

Location: Jamaica, NY

Posted Oct 16, 2025

Able to perform 200 inbound and outbound calls per day. Answers inbound calls for Order delivery, responds to questions. Perform Outbound calls to customers.

Office Admin / Assistant Project Manager

Company: Brooklyn Millwork

Location: Brooklyn, NY

Posted Oct 16, 2025

Serve as the first point of contact for all incoming calls, emails, and inquiries. Ensure all project-related files (drawings, submittals, change orders, field…

Head Sushi Chef

Company: YONO Sushi

Location: New York, NY

Posted Oct 16, 2025

As a Sushi Chef, you will play a crucial role in creating high-quality sushi dishes that delight our guests and enhance their dining experience.

Plumber

Company: BPNY Plumbing & Heating

Location: Astoria, NY

Posted Oct 16, 2025

Must have clean drivers license. Backflow preventer installation/testing experience and certification is a plus. (3 yrs Clean history required).

Applied Scientist

Company: Apple

Location: Culver City, CA

Posted Oct 16, 2025

The role involves building end-to-end ML pipelines, developing AI tools and APIs, and collaborating closely with engineering, product, and marketing partners to…

Owner Operator Carhaul Driver, CDL-A

Company: URS Independent Contractor

Location: Yonkers, NY

Posted Oct 16, 2025

Truck must be 2010 model year or newer with a functional after-treatment system. United Road offers you outstanding income earning potential based on your…

Assistant Project Manager

Company: Perennial Empire

Location: New York, NY

Posted Oct 16, 2025

Comfortable in the field and in front of clients. 3–5 years of experience in construction project management or field operations. Excel and Google Sheets savvy.

Automotive Service BDC Representative

Company: BRAM

Location: New York, NY

Posted Oct 16, 2025

We are looking for an experienced, Service BDC Representative that will be responsible for handling scripted and unscripted inbound and outbound calls, and…

Owner Operator Carhaul Driver, CDL-A

Company: URS Independent Contractor

Location: New York State

Posted Oct 16, 2025

Truck must be 2010 model year or newer with a functional after-treatment system. United Road offers you outstanding income earning potential based on your…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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