Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Sign & Graphics Installation Specialist I/II

Company: FASTSIGNS Redwood City

Location: Redwood City, CA

Posted Oct 17, 2025

Valid driver's license with an excellent driving record and reliable transportation. This is including but not limited to: construction, carpentry, electrical…

Business Analyst

Company: Advent Global Solutions, Inc.

Location: New York, NY

Posted Oct 17, 2025

This will involve gathering feedback from clients and internal stakeholders, perform competitor analysis, drive the strategic direction, define priorities,…

CO Project Manager/Expeditor | 5+ Years of Code & Zoning Experience

Company: Building Violation Solutions

Location: New York, NY

Posted Oct 17, 2025

Comfortable representing filing positions with DOB and engaging in technical discussions. Proven ability to review plans, identify zoning/use group…

Digital Graphic Designer

Company: Stoney Clover Lane

Location: New York, NY

Posted Oct 17, 2025

Strong portfolio demonstrating an ability to develop ideas with exceptional design quality for a broad range of digital/social channels.

Individual Contractor - Data Analyst

Company: United Nations

Location: New York, NY

Posted Oct 17, 2025

Prepare user guidance materials, deliver training on updated data protocols and tools, and provide ongoing technical support to data entry focal points.

Marketing Coordinator

Company: Henkel

Location: Culver City, CA

Posted Oct 17, 2025

Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan…

Cybersecurity Compliance Analyst

Company: New York eHealth Collaborative

Location: New York, NY

Posted Oct 18, 2025

Advanced degree in relevant field of study such as Information Security, Business Administration, IT, or related field preferred;

Managing Director NYC Properties and Development

Company: Confidential

Location: Manhattan, NY

Posted Oct 17, 2025

Experience with databases and digital marketing tools such as WordPress and social media management is preferred. Job Types: Full-time, Permanent.

JUNIOR GRAPHIC DESIGNER

Company: Standard Hotels Corporate

Location: New York, NY

Posted Oct 17, 2025

1-2+ years of experience in graphic design, at least 1 year in digital design. Ensuring you are up to date with design trends and tools.

Pharmacist (Bilingual: Mandarin/Cantonese preferred)

Company: Full Healthcare Pharmacy

Location: Brooklyn, NY

Posted Oct 17, 2025

Collaborate with healthcare teams to develop and implement individualized medication management plans. Oversee pharmacy technician activities and provide…

Sterile Compounding Pharmacist and Home Infusion

Company: Pharmko

Location: Lawrence, NY

Posted Oct 17, 2025

Contribute to technician training and competency assessments. Our team combines clinical expertise with compassion to help patients safely receive complex…

Data Scientist, P3

Company: United Nations

Location: New York, NY

Posted Oct 17, 2025

Advanced university degree (Master’s degree or equivalent) in data science, computer science, information management, statistics, public administration, public…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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