Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Microsoft Cloud Engineer

Company: Health Center, Inc.

Location: Brooklyn, NY

Posted Mar 14, 2025

Governance, design, implementation, and support all M365 services (Exchange, OneDrive, Teams, Power-BI, Power Automate, SharePoint, Intune etc.).

View Details Apply on SimplyHired

FREELANCE CHEF INSTRUCTOR - PART-TIME

Company: My Cooking Party

Location: New York, NY

Posted Mar 13, 2025

Create a fun and inviting party ambiance where guests learn in a non-threatening and social environment. Market the company for future business and general good…

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Field Service & Sales Technician

Company: Vivint Smart Home

Location: Missouri City, TX

Posted Mar 13, 2025

Clean driving record and valid license. Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction,…

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Accountant or Sr. Accountant

Company: Pasona N A, Inc.

Location: New York, NY

Posted Mar 13, 2025

Assist preparing state filing items. A Japanese financial service company seeks an accounting staff who will be responsible for handling general ledger relating…

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Home Care Registered Nurse - Manhattan - 10k Student Loan Repayment/Retention Bonus

Company: Northwell Health

Location: New York, NY

Posted Mar 11, 2025

Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN Degree within five (5) years of job entry date. 8.Implements plan of care.

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Applied Scientist, Marketplace Intelligence, Sponsored Products and Brands

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Mar 14, 2025

PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience. Our products are strategically important to our Retail and Marketplace…

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Pharmacist

Company: Abc Pharmacy

Location: Brooklyn, NY

Posted Mar 14, 2025

Must be a New York State licensed pharmacist. We're currently seeking a licensed Staff Pharmacist for a full-time position (who needs to know SOME Chinese [any…

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Director, Software Engineering (Bank Modernization)

Company: Capital One

Location: New York, NY

Posted Mar 13, 2025

Work within and across Agile teams to design, develop, test, implement, and support technical solutions across mobile and web full-stack development tools and…

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full time

Certified Medication Aide

Company: Sunrise Senior Living

Location: Lincroft, New Jersey

Posted Mar 11, 2025

View Details Apply on healthecareers.com

Insurance Customer Service Representative

Company: Allstate Insurance Company-Armstrong Insurance Agency

Location: Missouri City, TX

Posted Mar 11, 2025

Experience in insurance sales or related field preferred. Provide exceptional customer service to new and existing policyholders.

View Details Apply on SimplyHired
full time 8 hour shift monday to friday

Integrative Medicine Physician

Company: ElitePath Management Group

Location: Iowa City, Iowa

Posted Mar 11, 2025

View Details Apply on healthecareers.com

Electrician

Company: Ascend Public Charter Schools

Location: Brooklyn, NY

Posted Mar 12, 2025

Read and interpret blueprints, schematics, and technical drawings to plan electrical installations. Collaborate with other tradespeople and contractors on…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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