Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Billing & Revenue Accountant

Company: Saint Ann's School

Location: Brooklyn, NY

Posted Oct 09, 2025

The lives of our graduates speak powerfully to the potential of an education based on these principles to ignite a love of learning and sustain creative energy…

Compliance Testing / Data Mining Analyst

Company: Apple Bank for Savings

Location: New York, NY

Posted Oct 09, 2025

Collaborate with the internal Business Intelligence Group to generate high-quality data and reports for compliance monitoring and testing purposes; employ data…

Senior Cloud Engineer

Company: Horizon Media LLC

Location: New York, NY

Posted Oct 10, 2025

Degree in computer science related field. Act as the subject matter expert for clients, managers, application and engineering teams, to resolve technical issues…

Retail Sales Associate

Company: FollowUS Global

Location: New York, NY

Posted Oct 09, 2025

At least 1 year of retail, customer service, or field sales experience preferred. In this hybrid role, you'll engage directly with walk-in customers in the…

Retail Stock Associate (Overnight Shipment)

Company: Gap

Location: New York, NY

Posted Oct 10, 2025

Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as…

Retail Sales Associate

Company: Bob's Discount Furniture

Location: Manhattan, NY

Posted Oct 09, 2025

As a Retail Sales Associate - Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class…

Creative Strategist and Graphic Designer

Company: New York University

Location: New York, NY

Posted Oct 10, 2025

5+ years relevant experience in graphic design, video design, marketing, and creative strategy or a combination of education and experience.

General Concrete Laborer

Company: Armorock

Location: Boulder City, NV

Posted Oct 09, 2025

High school diploma or equivalent, and one year of work experience in the manufacturing industry utilizing hands-on technical skills and production processes.

Retail Sales Associate - Flushing/Queens

Company: Wells Enterprises

Location: New York State

Posted Oct 09, 2025

Must maintain current and valid driver's license. Effectively manages time and priorities for store calls within territory. 1-3 years of selling experience.

Presentation Specialist, SR

Company: Robert Half

Location: New York, NY

Posted Oct 09, 2025

Able to troubleshoot more complex or advanced tasks equipment or software concerns on own. *Exercise independent judgment use established procedures standards…

Senior Project Manager – Heavy Civil Construction

Company: Frontier-Kemper Constructors, Inc.

Location: New York, NY

Posted Oct 09, 2025

PMP certification or Professional Engineer (PE) license preferred. Coordinate and manage engineering, field operations, subcontractors, and suppliers to meet…

Manual Machinist

Company: Allied Maker

Location: Glen Cove, NY

Posted Oct 09, 2025

Day shift, Monday–Friday, in a clean, design-driven shop. Ability to read shop drawings, interpret GD&T, and use micrometers, calipers, and dial indicators.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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