Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Director of Product

Company: Bread

Location: Remote

Posted Jan 25, 2025

Senior Data Engineer

Company: Going

Location: Remote

Posted Jan 25, 2025

Going is seeking a Senior Data Engineer to lead their data infrastructure efforts. The role involves designing, building, and scaling a robust data infrastructure, collaborating with cross-functional teams, and ensuring high-impact decision-making. The ideal candidate should have 6+ years of professional experience in data engineering, proficiency in big data technologies, cloud platforms, and modern data engineering frameworks. The company offers a competitive salary, remote work environment, annual team retreats, comprehensive benefits, and a culture that values diversity and inclusion.

Sales Engineer, Overlay, Financials

Company: Procore Technologies

Location: San Diego, CA / Remote

Posted Jan 25, 2025

Senior Business Intelligence Analyst

Company: Going

Location: Remote

Posted Jan 25, 2025

The Senior Business Intelligence Analyst role involves driving the company's data strategy, collaborating with stakeholders to uncover business priorities, and delivering insights that fuel impactful decisions. The role requires producing actionable BI analytics, partnering with cross-functional teams, building dashboards and visualizations, and ensuring data accuracy and accessibility. The ideal candidate should have 5+ years of relevant experience, strong expertise in BI tools, and experience with data lakes and large-scale data processing tools. The role offers a competitive salary, remote work environment, and comprehensive benefits.

Data Engineer

Company: G5

Location: Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages