Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Product Designer

Company: EVERFI

Location: Remote

Posted Jan 25, 2025

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Manager, Front End Engineering

Company: EVERFI

Location: Remote

Posted Jan 25, 2025

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Python Software Engineer

Company: Trimble

Location: Remote

Posted Jan 25, 2025

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Senior Software Engineer

Company: Datadog

Location: Paris, France / Remote

Posted Jan 25, 2025

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Senior Manager, Marketing Operations

Company: EVERFI

Location: Remote

Posted Jan 25, 2025

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User Experience (UX) Designer (Platform)

Company: EVERFI

Location: Remote

Posted Jan 25, 2025

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leading SaaS platform improve system availability enhance customer experience

Senior Site Reliability Engineer [United Kingdom]

Company: Olo

Location: Remote

Posted Jan 25, 2025

Olo, a leading SaaS platform, is seeking a Site Reliability Engineer to improve system availability and enhance customer experience. The role involves guiding observability, implementing incident response tools, building collaborative monitoring solutions, and contributing to system improvements. The position is fully remote within the UK, contracted through Deel. Requirements include 5+ years of experience in building scalable systems, proficiency in monitoring tools, incident management, and build/deploy tools. Olo offers a competitive compensation range of £57600 - £68400 annually.

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Senior Product Manager, Member Experience (Remote)

Company: Grand Rounds Health

Location: Remote

Posted Jan 25, 2025

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Cardiovascular Data Abstractor: Full-Time

Company: Q-Centrix

Location: Remote

Posted Jan 25, 2025

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Sr. Manager, Platform Engineering

Company: Socure

Location: Remote

Posted Jan 25, 2025

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Non-tech Recruiter (G&A)

Company: Grand Rounds Health

Location: Remote

Posted Jan 25, 2025

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Machine Learning Engineer II (NLP)

Company: TripAdvisor

Location: Lisbon, Portugal / Remote

Posted Jan 25, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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