Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Director, Science

Company: Aetion

Location: Sant Cugat del Valles, Spain / Remote

Posted Jan 25, 2025

Azure Data Modeler

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 25, 2025

National Accounts Manager, Specialty Brokerage

Company: F&G

Location: Remote

Posted Jan 25, 2025

This role involves managing relationships with National Accounts VP and key Specialty Brokerage accounts, requiring a deep understanding of FampG processes, systems, and resources. The position involves developing sales reports, attending conferences, and traveling to foster relationships. Key responsibilities include managing sales and marketing expectations for IMOs, recruiting and managing Key Accounts, and preparing management reports. The ideal candidate should have a Bachelor's degree, preferably in Business or Marketing, and 3+ years of key account management experience. Strong communication, presentation, and project management skills are required, along with insurance industry knowledge and PC skills.

Analista Sênior de Sucesso do Cliente ( Rio de Janeiro)

Company: Equinix, Inc

Location: Rio de Janeiro, Brazil / Remote

Posted Jan 25, 2025

HSEE Coordinator

Company: Cypress Creek Renewables

Location: Remote

Posted Jan 25, 2025

Cypress Creek Renewables is seeking an experienced HSSE Coordinator to enforce safety policies, promote a strong safety culture, and ensure compliance with OSHA guidelines. The role involves policy enforcement, safety culture promotion, employee training, safety meetings, compliance monitoring, risk assessment, incident response, audits, preventative measures, and facility oversight. The ideal candidate should have 35 years of experience in a similar role, strong understanding of OSHA electrical safety standards, proficiency in Microsoft Office, analytical skills, organizational skills, critical thinking abilities, teamwork, and excellent communication skills. The company offers competitive benefits including PTO, 401k match, comprehensive health insurance, wellness stipend, tuition reimbursement, and more. Cypress Creek Renewables is an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages