Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Software Engineer - Backend Generalist

Company: Datadog

Location: Paris, France / Remote

Posted Jan 24, 2025

Datadog is a global SaaS company that provides a comprehensive platform for engineers to understand, scale, and protect their systems, applications, and teams. They operate at a massive scale, handling trillions of data points daily, and offer features like always-on alerting, metrics visualization, logs, application tracing, and security insights. The company values pragmatism, honesty, and simplicity in problem-solving, and fosters a collaborative, hybrid workplace culture. They seek experienced engineers who value code simplicity, performance, and can design scalable architectures. Datadog offers competitive benefits including new hire stock equity, continuous professional development, and mental health support.

Senior Manager Key Account Manager Public Sector Vertical - North East Territory

Company: Samsung Electronics America

Location: Remote

Posted Jan 24, 2025

Samsung Electronics America (SEA) is seeking an experienced market leader to join their Mobile B2B Team, focusing on driving growth within the US State Local and Education Market. The role involves driving enterprise and mission-oriented mobility solutions, maintaining and growing business, and ensuring an excellent client experience. The ideal candidate should have a track record of hitting annual targets, expertise in enterprise mobility, and strong relationships with public sector customers and technology vendors. They will be responsible for securing new revenue, growing Samsung's market share, and developing near-term and long-term solution strategies. The position requires strong communication skills, analytical abilities, and the capacity to travel up to 75% of the time.

Senior Data Engineer

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

Senior Manager, Marketing Operations

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is seeking a Senior Manager for Marketing Operations. The role involves overseeing the Marketing Operations Team, improving workflows, and ensuring data analysis for performance tracking. Responsibilities include developing Marketo, driving Sales and Marketing alignment, and managing projects related to MarTech and reporting. The ideal candidate should have a Bachelor's degree, 3+ years of relevant experience, and proficiency in CRM, Marketing Automation, Excel, Google Analytics, and data visualization software. They should also possess strong communication skills, be a quick learner, and have a goal-oriented mindset.

VQI Data Abstractor: Full-Time

Company: Q-Centrix

Location: Remote

Posted Jan 24, 2025

Q-Centrix is seeking a Data Abstraction Specialist to contribute to healthcare advancements by applying clinical expertise to abstract patient data from medical records. The role involves categorizing, coding, summarizing, interpreting, and calculating registry/case information with high accuracy. The ideal candidate should have direct Vascular Quality Initiative abstraction experience, proficiency in MS Office and M2S software, and strong analytical skills. The company offers a competitive wage range of $26.00 - $33.00 per hour, a fully remote work environment, and a robust benefits package.

Senior Machine Learning Scientist

Company: TripAdvisor

Location: Lisbon, Portugal / Remote

Posted Jan 24, 2025

Territory Sales Manager NSE- Delhi

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker, a global leader in medical technologies, is recognized as one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. The company offers comprehensive rewards including bonuses, healthcare, retirement programs, and various social activities. The role of Area Sales Manager in Delhi is available, with Stryker impacting over 130 million patients annually.

Software Engineer with Systems Depth

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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