Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Partnerships Manager (Canada)

Company: Place Exchange

Location: Remote

Posted Jan 24, 2025

Place Exchange is seeking a Partnership Manager with 3+ years of experience in the programmatic media space. The role involves cultivating relationships with premium publishers, driving programmatic advertising revenue, and educating partners on Place Exchange's value proposition. The ideal candidate should have a strong analytical base, familiarity with ad tech ecosystem, and excellent communication skills. The role is fast-paced, detail-oriented, and requires collaboration with various teams.

Online Data Analyst - Spain

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This is a part-time, long-term freelance opportunity for a detail-oriented individual with proficiency in English and Spanish, and familiarity with Spanish business, media, sport, news, social media, and cultural affairs. The role involves enhancing digital maps, conducting online research, and completing various tasks. The position offers flexibility, remote work, and the chance to be part of a dynamic, innovative team. TELUS Digital AI is committed to diversity and inclusion, with equal opportunities for all qualified applicants.

Software Quality Engineer Intern - Summer 2025

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Senior Solutions Engineer

Company: Twilio

Location: Remote

Posted Jan 24, 2025

Twilio is seeking a Senior Solutions Engineer for its Segment product team. The role involves partnering with Account Executives for pre-sales activities, becoming an expert in Segment's products, and acting as a trusted advisor to customers. The ideal candidate has 3+ years in a solutions engineering role, a knack for understanding technical concepts, and a passion for problem-solving. Twilio offers competitive pay, generous time-off, and a supportive work environment. The role is remote, excluding certain states.

Imaging Scientist- Dosimetrist

Company: Perceptive

Location: Burlington, MA / Remote

Posted Jan 24, 2025

The job posting is for an Imaging Scientist or Dosimetrist position in Burlington, MA (or potentially remote in the US, UK, Germany, or France). The role involves developing and applying modelling and analysis techniques for internal dosimetry in clinical oncology imaging studies. Key benefits include comprehensive health benefits, paid time off, internal growth programs, and a 401(k) program. Essential functions include supporting image and data processing pipelines, overseeing quality control methods, researching novel image processing methods, and mentoring junior team members. Qualifications include a Ph.D. or MSc in a quantitative field, minimum 4 years of experience in academic or industrial environments, knowledge of nuclear medicine imaging, programming skills, and strong attention to detail.

Senior Software Engineer

Company: Autodesk

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Editor, HR Brew (Contract)

Company: Morning Brew

Location: Remote

Posted Jan 24, 2025

HR Brew, a publication for HR professionals, is seeking a temporary editor for a contract position from early April to mid-August. The role involves managing day-to-day operations, assigning and approving stories, editing pieces, and writing headlines. The ideal candidate should have at least 5 years of newsroom experience, team management skills, and the ability to write in the Morning Brew style. The compensation is $7000-$7500 per month, commensurate with experience.

Sr.Training Instructor - Next-Gen SIEM (Remote, AUS)

Company: CrowdStrike

Location: Melbourne, Australia / Remote

Posted Jan 24, 2025

Site Care Partner I

Company: Pfizer

Location: Remote

Posted Jan 24, 2025

The Site Care Partner at Pfizer is the primary contact for investigative sites during a study's lifecycle, responsible for site start-up activities, relationship building, and operational oversight. They ensure site-level recruitment and success, safeguarding quality and patient safety. The role involves coordinating with various functions, optimizing communications, and proactively identifying risks to quality and compliance. The Site Care Partner is also accountable for site oversight, maintaining knowledge of protocols, and conducting study start-up activities. They support processes for country and site selection, collaborate with stakeholders, and ensure site monitoring readiness. The role requires strong relationship building, communication, and interpersonal skills, along with experience in site management and start-up activities.

Senior Data Engineer

Company: Arcadia

Location: Remote

Posted Jan 24, 2025

Arcadia, a healthcare data solutions provider, is seeking a Senior Data Engineer. The role involves designing and documenting connectors/ingestion pipelines, building and unit testing delivery connectors, and supporting processes like peer code reviews and sprint planning. The ideal candidate will have 5-7 years of relevant industry experience, proficiency in SQL, Spark Scala, and NoSQL databases, and a strong understanding of healthcare data and analytics. Arcadia offers a mission-driven environment, flexible work, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages