Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Sr. Consultant - Incident Response (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking highly motivated, self-driven technical consultants. The role involves leading incident response engagements, performing forensics, and producing reports. Candidates should have experience in incident response, threat hunting, computer forensic analysis, network forensic analysis, reverse engineering, and incident remediation. They must also possess strong project management skills and the ability to foster a positive work environment. CrowdStrike offers a remote-friendly culture, competitive benefits, and opportunities for professional growth.

Surfacing Designer, Industrial Design - Meta Reality Labs

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta's Reality Labs is seeking a Surfacing Designer for their Industrial Design team. The role involves creating 3D CAD surfaces and solid bodies, defining the visual and physical language of Meta's brand, and collaborating with cross-functional teams on complex technical programs. The ideal candidate should have a Bachelor's degree in Industrial Design, Mechanical Engineering, or a related field, along with 3+ years of professional experience in 3D modeling or CAD surfacing. Proficiency in PTC Creo or Siemens NX is required. The role offers a competitive salary, bonus, equity, and benefits, with the opportunity to work on category-defining products and shape the future of AR/VR industries.

Site Reliability Engineer - Compute

Company: Kyndryl

Location: Chennai, India / Remote

Posted Jan 23, 2025

Account Executive, Small Business - Iberia

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is transitioning from an 'all-in-one' suite to an 'all-on-one' platform, offering a set of tools for marketing, sales, and service teams. The company's flywheel philosophy leverages customer satisfaction for referrals and repeat sales. As an Account Executive, you'll use inbound selling strategies to find new business, conduct online demos, and sell HubSpot's value proposition to small and mid-sized businesses. The role requires 2+ years of closing sales experience, fluency in Spanish and English, and strong consultative selling skills. Benefits include generous remuneration, interactive training, education allowance, and comprehensive health insurance.

Media Search Analyst (France)

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

This job posting is for a Media Search Analyst role at TELUS International AI. The position offers flexibility, allowing you to set your own schedule and work from home. The role involves comprehensive assessments of diverse task categories, including music, video, and home pod evaluations. You'll analyze and evaluate search outcomes for App Store Content, conduct research using online tools, and apply market expertise to assess query accuracy and intent. No previous professional experience is required, but you must pass a basic assessment process and meet certain requirements, such as being a native French and English speaker, having an up-to-date Apple ID, and owning an Apple device. The role involves working on a part-time long-term project, with additional incentives provided throughout the assessment process. TELUS International AI is committed to diversity and inclusion, ensuring equal opportunities for all qualified applicants.

Territory Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 23, 2025

Forcepoint, a global cybersecurity company with over 20 years of experience and 2.7k employees, is seeking a sales professional with proven experience in cybersecurity. The ideal candidate will develop and execute a GTM plan, manage complex sales strategies, and engage with C-level contacts. Forcepoint values diversity and equal employment opportunities, encouraging applicants who align with their mission but may not meet every requirement.

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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