Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Customer and Industries Partner Acceleration - EMEA

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Partner Acceleration Lead to drive profitable revenue through partner ecosystem. The role involves collaborating with Global SIs to develop and monetize breakthrough offerings, activating partners, and creating new joint GTM business models. The ideal candidate should have extensive experience with Global Systems Integrators, strong business development skills, and the ability to drive measurable outcomes with partner and ServiceNow sales teams.

Lead Field Service Engineer-MV/LV Drives/EMS

Company: GE Vernova

Location: Remote

Posted Jan 23, 2025

The Lead Field Service Engineer - Drives role involves performing a wide range of engineering tasks, ensuring proper installation, service, and commissioning of products and services. Key responsibilities include troubleshooting, developing documentation, installation and commissioning activities, project management, and customer support. The ideal candidate should have a Bachelor's Degree in Electrical Engineering, minimum 5 years of field service experience, and practical knowledge of GE Drive systems. Strong computer proficiency and customer-facing experience are also required.

Junior Business Developer

Company: Kyndryl

Location: Milan, Italy / Remote

Posted Jan 23, 2025

Lead Field Service Engineer-MV/LV Drives

Company: GE Vernova

Location: Coraopolis, PA / Remote

Posted Jan 23, 2025

Sr Reg Affairs Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The job posting is for a Senior Regulatory Affairs Specialist position in a global clinical trial setting. The role involves leading regulatory discussions, coordinating strategies for Phase 1 to 4 clinical trials, and providing strategic regulatory intelligence. The successful candidate will interact with sponsors, review clinical trial documents, and manage project teams. They will also represent the regulatory department, arrange client meetings, and have a strong understanding of global regulatory guidelines.

Senior Software Engineer I, Front End - Chart View (Remote Eligible)

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 23, 2025

Smartsheet, a tech company founded in 2005, is seeking a full stack software developer with a front-end focus. The role involves building the next generation of charting and analytical experiences using no-code tools. The developer will work with a team of experts in technologies like React, Typescript, Chart.js, Java, MySQL, and Terraform. Key responsibilities include writing clean code, developing modern web UI, and mentoring junior engineers. The ideal candidate should have 5+ years of software development experience, expertise in modern object-oriented programming languages, and experience in SaaS application development.

Customer Care Associate, Remote in Alberta, Canada

Company: Carewell

Location: Remote

Posted Jan 23, 2025

Carewell is seeking a Customer Care Associate in Alberta, Canada. The role involves providing top-tier service to family caregivers, handling customer needs, and building trust-based relationships. The ideal candidate should have 1-2 years of customer service experience, strong service skills, and proficiency in computer and typing skills. They must be legally authorized to work in Canada and complete a 3-week training program. Carewell offers competitive pay, remote work, vacation, holiday pay, and a sign-on bonus. The company is dedicated to making caregiving easier and is a fast-growing, customer-centric business.

Head of Insider Protect Program Support (US)

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 23, 2025

Staff Fullstack Engineer, Anonym

Company: Mozilla

Location: Remote

Posted Jan 23, 2025

Mozilla Corporation, a nonprofit technology company, is seeking a versatile fullstack Software Engineer to enhance their gotomarket strategy. The role involves designing, implementing, and maintaining core services and infrastructure built around distributed computing in Trusted Execution Environments. The ideal candidate should have 7+ years of software engineering experience, proficiency in Java and Python, and cloud development experience in Azure, AWS, or GCP. Bonus points for familiarity with big data processing frameworks, real-time data streaming technologies, and privacy-enhancing technologies.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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