Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Cybersecurity Projects Manager (Remote)

Company: RTX

Location: Remote

Posted Jan 23, 2025

Collins Aerospace Government Security Compliance (GSC) is seeking a Cybersecurity Projects Manager for a remote role in the United States. The manager will oversee critical cybersecurity projects, ensure system security, collaborate with cross-functional teams, and manage milestones. Key responsibilities include executing projects, establishing working groups, ensuring successful delivery within budget and schedule, providing counsel on policy development, risk assessment, and compliance, and fostering a collaborative environment. The ideal candidate should have a university degree or advanced degree with 8+ years of relevant experience, or equivalent experience without a degree. Active U.S. government security clearance and DoD 8570.01-M IAM level III certified credentials are required. The role offers competitive benefits including medical, dental, vision insurance, generous 401(k) plan, tuition reimbursement, and more.

Creative Director

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader founded in 2004, is seeking a creative leader with 15+ years of experience in the creative industry. The role involves setting creative visions, leading cross-functional teams, and creating impactful, brand-building campaigns across various channels. The ideal candidate should have a strong background in digital-first campaigns, excellent leadership skills, and a passion for AI and innovation. The position offers a competitive base pay, equity, variable compensation, and comprehensive benefits.

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Technical Lead - Mainframe/iSeries Operations with 7-10 years of experience. The role involves performing batch operations, analyzing and resolving issues, and developing support system management processes. The team lead will also oversee operational oversight and reporting, interact with customers, and drive problem resolution and process improvement. Kyndryl values diversity and offers opportunities for career growth and professional development. The ideal candidate should possess expertise in Mainframe/iSeries Operations, JCL, and IBMi systems, and have strong analytical and problem-solving skills.

Account Executive (Philadelphia, PA)

Company: Dusty Robotics

Location: Remote

Posted Jan 23, 2025

Dusty Robotics is seeking an experienced Account Executive with a proven track record in sales, preferably in the construction industry, to drive revenue growth. The role involves identifying and engaging construction professionals, understanding their needs, and crafting tailored solutions. The AE will also collaborate with various teams to ensure a seamless customer experience. The company offers a remote role with flexible schedules, unlimited vacation, and a commitment to diversity and inclusion.

Medical Expert

Company: Carrot Fertility

Location: Remote

Posted Jan 23, 2025

Commodity Site Leader (m/f/d)

Company: GE Vernova

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

The job involves negotiating with suppliers to secure favorable contractual conditions, managing supplier panels, leading negotiations, and allocating needs to specific suppliers. It also includes managing claims, commercial sourcing management, data analysis, and negotiation support. The role requires working closely with engineering to establish a design for manufacturing process and taking full supply chain responsibility for Coatings. The position necessitates creating a Market Intelligence for own components/segments, acting as a resource for colleagues, and leading small projects. The job requires strong communication skills, problem-solving abilities, project management skills, and experience with Coatings. For U.S. based candidates, the base pay range is $94,500 to $157,500 with a 10% bonus opportunity. Benefits include healthcare, retirement plans, tuition assistance, and paid time-off.

Oracle CPQ - Senior Manager

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

The text describes a career opportunity in Oracle consulting, focusing on the Lead to Revenue (L2R) team. This role involves helping organizations transition from traditional to subscription-based business models, using Oracle offerings to solve business problems in areas like sales, marketing, finance, and operations. The job requires a Bachelor's degree and 10 years of experience. Preferred skills include understanding of multiple business models, revenue recognition under ASC 606, and experience with Oracle CX Clouds. The role involves working as part of a team, dealing with ambiguous problems, and contributing to an environment where people and technology thrive together.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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