Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Cloud Solutions Lead

Company: WEX

Location: Remote

Posted Jan 23, 2025

Cobalt Core Pentester - US Remote-Only

Company: Cobalt

Location: Remote

Posted Jan 23, 2025

The Cobalt Core is a community of experienced security pentesters who are passionate about their work and strive for quality. They are looking for mid-level pentesters with at least 3 years of experience, a professional demeanor, and strong work ethic. The role involves manual penetration testing of various applications and networks, documenting results, and collaborating with clients. Benefits include working with skilled researchers, flexible hours, and professional development. The application process is selective, involving a chat with a Cobalt representative, a technical skills assessment, background check, and ID verification.

Solutions Engineer

Company: Restaurant365

Location: Remote

Posted Jan 23, 2025

Restaurant365, a SaaS company revolutionizing the restaurant industry, seeks a Solutions Engineer. The role involves demonstrating the platform, configuring products, and answering technical questions. The ideal candidate will have expertise in restaurant finance and operations, strong communication skills, and prior experience in customer service or sales. Benefits include competitive salary, comprehensive medical benefits, 401k matching, equity options, unlimited PTO, and wellness initiatives. The company values equitable pay, transparency, and a positive attitude.

Lead Developer

Company: Stride Consulting

Location: Remote

Posted Jan 23, 2025

Stride is a female-founded organization established in 2014 by Debbie Madden. They are a values-driven company with a mission to build a better future for the planet. Stride has worked with companies like Stash, CodeAcademy, and Plated. They offer opportunities for Lead Developers to grow their skills, lead teams, and learn from diverse client domains. The role involves facilitating problem-solving in cross-functional groups, building client relationships, and collaborating with product managers and designers. Stride values agile practices, extreme programming, and a growth mindset. The wage range for this role is $186,000 - $198,000. Stride Consulting is committed to equal opportunity and a community of inclusion.

Managers

Company: TransUnion

Location: Remote

Posted Jan 23, 2025

Software Engineer with Systems Depth

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 23, 2025

Infrastructure Engineer

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Hatch is a company dedicated to assisting small businesses in starting and growing. They are constructing financial products to empower business owners, allowing them to concentrate on their products and business expansion. The Infrastructure Engineer role at Hatch offers the opportunity to significantly impact the cloud platform, working with various tools and teams. The role is remote and involves using Terraform, Ansible, Packer, Python, and GitHub Actions. The team prioritizes clear communication and problem-solving. In the first month, the focus will be on understanding the platform, tools, and processes, with significant work on Terraform and AWS. Future responsibilities may include enhancing application monitoring, logging, and working with Kubernetes and CD tools.

Demand Generation Manager

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages