Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Account Executive (Manufacturing Industries)

Company: Mendix

Location: Remote

Posted Jan 23, 2025

Mendix, a leading low-code application development platform, is seeking a New Logo & Expansion Account Executive. The role involves identifying new business, strategically navigating prospective accounts, and converting prospects into long-term customers. The ideal candidate should have proven experience in selling to key verticals, addressing complex IT challenges, and selling enterprise software solutions. They should possess excellent interpersonal skills, resilience, and the ability to inspire and lead a matrix team. Mendix values diversity and encourages applications from talented, passionate candidates.

Data Manager (Pricing and Analytics Strategy)

Company: Kaizen Analytix

Location: Remote

Posted Jan 23, 2025

The job posting is for a Pricing and Analytics Consultant Manager Contractor Role. The role involves assessing the company's pricing strategies, conducting data analysis, and developing recommendations to optimize the pricing model. The ideal candidate should have advanced Excel skills, expertise in PowerPoint, strong analytical skills, and experience in pricing analysis or related fields. Familiarity with data visualization tools and complex pricing models is a plus.

Senior Software Engineer, Marketplace

Company: Instacart

Location: Remote

Posted Jan 23, 2025

Instacart, a leading grocery delivery service, is seeking a Senior Backend or Fullstack Engineer to join their Marketplace pillar. The role involves innovating and enhancing backend systems to improve shopper and customer experiences. The engineer will architect, build, and maintain excellent backend applications, contribute to the development of Marketplace and logistics systems, and envision new features. The ideal candidate should have 5+ years of backend development experience, expertise in Ruby or Python, and a solid understanding of Rails or Pandas. Preferred qualifications include experience with geospatial and mapping problems, data pipelines, highly asynchronous systems, and front-end tech stacks like React.

Sales Commissions Manager, Strategic Finance

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a vast online community with millions of daily active users, is hiring a Sales Commissions Manager. The role involves managing, analyzing, and optimizing sales commission processes, ensuring accurate and timely payouts, and collaborating with various teams. The ideal candidate should have 5+ years of experience in sales commission processing, strong analytical skills, and proficiency in Salesforce and G Suite. Reddit offers comprehensive benefits including healthcare, 401k matching, flexible vacation, and parental leave. The base pay range for this position is $140,800—$197,100 USD.

Territory Sales Manager

Company:

Location: New Orleans, LA / Remote

Posted Jan 23, 2025

Trainer, Customer Success

Company: brightwheel

Location: Remote

Posted Jan 23, 2025

Brightwheel is seeking a trainer for its customer-facing teams. The ideal candidate is a teacher and coach who can help new team members ramp up effectively during their first 30 days. The role involves identifying training needs, developing and updating training materials, setting new hire goals, and delivering training using various formats. The candidate should have 3+ years of experience in a customer-facing role, strong coaching and teaching skills, and the ability to work in a fast-paced startup environment. Brightwheel offers a competitive compensation package, including base salary, equity, and benefits.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Senior Software Engineer, Infrastructure - Platform (Staking)

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a software engineer with at least 5+ years of experience in Kubernetes or similar systems. The role involves building and managing Kubernetes infrastructure for staking validators, supporting existing GCP/AWS infrastructure, and creating tooling for easy and reliable Kubernetes management. The ideal candidate should have strong AWS/GCP knowledge, backend service building skills, and excellent problem-solving abilities. Familiarity with crypto and blockchain services is a plus. Coinbase offers a competitive salary range of $180,625—$212,500 USD, along with benefits and equity.

Strategic Enterprise Account Director - India (Mumbai) BFSI

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Strategic Enterprise Account Director for India, specifically based in Mumbai. The role involves managing strategic and large prospects within BFSI and large conglomerates, contributing to root cause analysis, and providing account leadership. The ideal candidate should have a proven track record in B2B software sales, excellent communication skills, and a strong understanding of the industry and competitive landscape. They should also be able to leverage established relationships and proven sales techniques, and share GitLab's values.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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