Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Red Hat Linux Systems Admin - Cleared

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and have a significant impact on their career. The Red Hat Linux Systems Admin - Cleared role involves supporting IT system infrastructure, troubleshooting, and maintenance. Key responsibilities include managing day-to-day operations, monitoring, problem resolution, and providing Tier 1 and 2 support. The role requires active Top Secret or Q level security clearance, 10 years of Systems Administrator experience, and a Bachelor's degree in a technical discipline. CDW values its employees, offering a positive work environment with opportunities for career growth and diverse perspectives.

Associate Consulting Engineer- Azure

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW offers a best-in-class training program for Associate Consulting Engineers (ACEs). ACEs will participate in a milestone-based program, gaining valuable on-the-job skills and collaborating with top technology professionals. The role involves driving architecture and delivering customer solutions on the Microsoft Azure Platform, participating in pre-sales activities, planning, design, implementation, operations, and consulting. CDW values collaboration, integrity, inclusivity, and personal growth, providing opportunities for hands-on experience with leading-edge technology and career advancement. The ideal candidate should have a degree in a relevant field, practical experience, and certifications. CDW is a Fortune 200 leader committed to fostering an environment that supports work-life balance and professional development.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 23, 2025

Executive Assistant,

Company: CDW

Location: Remote

Posted Jan 23, 2025

Equity Trader (APAC Market Hours)

Company: PEAK6

Location: Remote

Posted Jan 23, 2025

PEAK6 Capital Management, a proprietary options trading firm based in Chicago, is seeking an Equity Trader with 3+ years of market making experience. The role involves building and operating automated equity trading strategies, managing portfolio risk, and collaborating with software engineers and systems support specialists. The firm offers a robust benefits package, including healthcare, competitive PTO, 401k match, and remote work options. The base salary range is $100,000 - $125,000.

Head of Finance

Company: Cofactr

Location: Remote

Posted Jan 23, 2025

Cofactr is a hardware supply chain management platform that aims to revolutionize the technical hardware supply chain by ensuring precision, efficiency, and ease of management. The company, a proud member of the Y Combinator W22 cohort, has seen consistent revenue growth and substantial venture funding from esteemed VCs including Bain Capital Ventures. Cofactr is currently seeking a strategically and systems-minded Head of Finance to lead financial planning, modeling, and operational processes. The ideal candidate will have experience in strategic finance roles, preferably within both SaaS and non-SaaS businesses, and a proven track record in managing financial operations for businesses with diverse revenue streams.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 23, 2025

Task Force Manager (East)

Company: Landing

Location: Remote

Posted Jan 23, 2025

Landing is a membership network offering fully furnished apartments across the US for a minimum of 30-day stays with no long-term obligations. They are hiring a Task Force Manager for the West Region to ensure member experience and success in various markets. The role involves traveling 80% of the time, managing member support tickets, resolving maintenance requests, and evaluating market performance. The ideal candidate should have 2+ years of hospitality experience, strong interpersonal skills, and a bias for action.

Account Manager, International Sales

Company: Orasure Technologies

Location: Remote

Posted Jan 23, 2025

DNA Genotek, a part of the OraSure family of companies, develops products for high-quality biological samples in nucleic acid testing. Their innovative tools include rapid tests for HIV and Hepatitis C, sample self-collection products, and oral fluid laboratory tests for drug abuse. DNA Genotek's products are marketed worldwide, supporting various industries like genomic research, diagnostics, pharmaceuticals, and personalized medicine. Account Managers at DNA Genotek are responsible for managing territories, maximizing sales, and promoting company products. The OraSure family of companies offers competitive benefits, a diverse and inclusive environment, and committees focused on employee well-being, community involvement, and sustainability.

Data Analyst: Consultant - Contractor

Company: Kaizen Analytix

Location: Remote

Posted Jan 23, 2025

The job posting is for a Data Analyst Consultant role with a duration of 4 weeks, potentially extendable. The role involves ingesting, transforming, structuring, and analyzing data for pricing and revenue analysis. The ideal candidate should have strong proficiency in SQL, Python, and Excel, along with excellent problem-solving skills and communication abilities. Familiarity with data visualization tools like Tableau or Power BI is a plus.

Digital Strategy Manager

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a Digital Strategy expert to bridge the gap between business strategy and digital enablement. The role involves leading and partnering in developing digital-driven business, product, or technology strategies, identifying business capabilities enabled by emerging technologies, and conducting analysis to determine the best path for solving business problems. The ideal candidate will have a Bachelor's degree with 7+ years of experience in Digital Strategy, Product Management, or Digital Transformation, or a Master's degree with 5+ years of experience. They should possess management consulting experience, multiple industries experience, and expertise in Google or Adobe Analytics. Excellent communication skills, strategic thinking, and the ability to drive change are essential. CDW offers a collaborative, supportive environment with opportunities for career growth and making a significant impact in the tech industry.

Lead BI Analyst

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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