Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Clinical Trial Assistant

Company: Scout

Location: USA

Posted Nov 16, 2025

Scout, a company established in 1996 and rebranded in 2024, offers clinical trial patient travel and reimbursements, as well as an online learning management system. They are seeking a Clinical Trial Assistant to join their remote US team, with responsibilities including coordinating study activities, managing documentation, and communicating with stakeholders. The ideal candidate should have a degree or equivalent experience, 1-2 years of clinical research experience, and strong computer skills.

Clinical Research Operational Management Consultant

Company: Vitalief

Location: USA

Posted Nov 16, 2025

Vitalief seeks a Clinical Research Consultant to optimize operations, reduce costs, and improve patient care through strategic assessments and recommendations. The role involves leading operational evaluations, collaborating with teams, and delivering transformation roadmaps for healthcare systems.

Jr. Customer Support Engineer

Company: PolicyFly

Location: USA

Posted Nov 17, 2025

PolicyFly is modernizing specialty insurance with automation and intuitive design. The job offers hands-on technical experience in customer-facing configurations, scripting, and system improvements, with growth opportunities into leadership roles and expertise in insurance workflows.

Strategic Operations Program Manager

Company: iRhythm

Location: USA

Posted Nov 17, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is looking for a Senior Project Manager to lead large-scale cross-functional projects, drive operational excellence, and collaborate with diverse teams to deliver strategic initiatives.

AI Image Processing Specialist - Qualified Pipeline

Company: Data Meaning

Location: USA

Posted Nov 17, 2025

Data Meaning is a leading Business Intelligence and Data Analytics consulting firm seeking an AI Image Processing Specialist to innovate product image automation for retail clients. The role involves developing AI-driven processes for image transformation, collaborating with clients, and staying updated with AI advancements.

Sr Cloud Engineer

Company: Ollion

Location: USA

Posted Nov 16, 2025

Ollion is a company that connects businesses and capabilities globally to help organizations make the most of their transformation while maintaining independence. They value innovation, bold steps, and making a difference. Ollion offers cloud engineering services, focusing on creating new and better ways to work by solving business challenges using technology. They prioritize customer satisfaction, root cause analysis, and compliance. The company seeks experienced cloud engineers with strong communication and problem-solving skills.

Senior Software Engineer - Integrations

Company: First Advantage

Location: USA

Posted Nov 16, 2025

First Advantage is seeking a Senior Software Engineer to join their FA Integrations team. The role involves leading code reviews, mentoring junior developers, and collaborating with cross-functional teams to deliver high-quality software solutions. The company values diversity, inclusion, and fairness, and is undergoing a technology transformation.

Lead Product Manager

Company: Green Dot Corporation

Location: USA

Posted Nov 17, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. They are transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong company culture. The Lead Product Manager role involves designing and driving end-to-end product planning and execution for partner products and services, with a focus on migrating a partner platform from on-prem to cloud.

Sales Manager - Entertainment Portfolio

Company: screenrant

Location: USA

Posted Nov 17, 2025

Valnet's Screen Portfolio is seeking a dynamic Sales Manager with a strong background in ad sales for publishing networks and industry connections. The role involves developing sponsorship opportunities, lead generation, sales presentations, negotiations, and building long-term relationships with key decision-makers in the entertainment industry.

Clinical Technology Consultant

Company: Lingraphica

Location: USA

Posted Nov 16, 2025

Lingraphica is a company dedicated to improving the lives of individuals with speech and language challenges through advanced augmentative and alternative communication (AAC) devices, software, and community-based services. The Clinical Technology Consultant role involves providing clinical support, device training, and fostering relationships with consumers, support persons, and professionals to ensure a positive experience. The company values action, empowerment, improvement, and integrity, and strives to create an inclusive and supportive workplace.

Data Scientist (All Levels)

Company: KoBold Metals

Location: USA

Posted Nov 17, 2025

KoBold Metals is a leading AI-driven mineral exploration company that has made significant discoveries with less capital than the industry average. They are seeking a Data Scientist to build predictive models and apply scientific computing methods to accelerate the discovery of critical battery metals.

Associate Sales Consultant

Company: Finalsite

Location: USA

Posted Nov 17, 2025

Finalsite is a community relationship management platform for K12 schools, offering websites, communications, mobile apps, enrollment, and marketing services. The Associate Sales Consultant role involves securing new sales, cross-selling, and upselling to existing clients, with a focus on the K12, charter, and independent schools market.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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