Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Manager - Technical Program Management (Guest & Host Tech)

Company: Airbnb

Location: USA

Posted Nov 22, 2024

The job description is for a Technical Program Manager at Airbnb, responsible for building a high-performance culture, developing a team of TPMs, and driving process improvements. The role requires 13+ years of experience in technical program management, with a focus on inclusiveness, sustainability, and adaptability.

Omnichannel Advertising Project Manager

Company: Digital Yalo

Location: USA

Posted Nov 22, 2024

The text describes a company called Yalo that is hiring a Project Manager. The role involves managing multiple projects, collaborating with team members, and ensuring projects are completed on time and within budget. The company values diversity, creativity, and individuality, and offers a range of benefits.

VP - Enterprise Data Sales

Company: Predactiv

Location: USA

Posted Nov 22, 2024

Predactivs DaaS team is seeking a VP Enterprise Data Sales to drive revenue and help customers realize value by using Predactiv data. The company is a next-generation AI-powered data technology company that enables clients to unlock the full potential of data.

Tax Manager

Company: May Mobility

Location: USA

Posted Nov 22, 2024

May Mobility is a company that is transforming cities through autonomous technology to create a safer, greener, and more accessible world. They are looking for a Tax Manager to join their finance team to oversee tax, treasury, and accounts payable functions.

Development Coordinator

Company: One League

Location: USA

Posted Nov 22, 2024

One League is a global education institution offering a 2 Year MBA program with scholarships. They are recruiting a Development Coordinator to advance fundraising efforts and support the global scholarship fund.

Director of Product Management - Protocol

Company: Polygon Labs

Location: USA

Posted Nov 22, 2024

Polygon Labs is a software development company building a network of aggregated blockchains. The company is looking for a Director of PM to build the technology and ecosystem for their protocol team. The role requires a strong understanding of the crypto space, ability to gather and use data, and strong communication skills.

Senior Software Engineer (Full Stack)

Company: FreeWill

Location: USA

Posted Nov 22, 2024

FreeWill is looking for a Full Stack Senior Engineer to join their mission-driven company. The role offers excellent benefits, a signing bonus, and the opportunity to work on a modern stack. The company values diversity and is committed to building an inclusive workplace.

Senior Full Stack Engineer

Company: Localize

Location: USA

Posted Nov 22, 2024

Localize is seeking a Full Stack Engineer to join their US-based remote team. The engineer will be responsible for implementing new functionality within Localize's core product, building RESTful APIs, and collaborating with other remote engineers.

Telephony Systems Administrator

Company: QuinStreet

Location: USA

Posted Nov 22, 2024

The job description is for a Telephony Systems Administrator who will oversee the technical management of the Five9 telephony system and coordinate between teams. The role requires expertise in telephony system administration, operations management, and compliance. The responsibilities include managing the telephony system, monitoring performance metrics, and ensuring compliance with communication laws.

Paid Search Associate

Company: QuinStreet

Location: USA

Posted Nov 22, 2024

The job posting is seeking a Paid Search Associate to support the Marketing team in acquiring quality homeowner leads through Google Ads and other paid media platforms. The ideal candidate will have a background in performance marketing and data analysis, and will work alongside a team of seasoned experts to enhance current campaigns and test new opportunities.

Senior People Operations Analyst

Company: Reddit

Location: USA

Posted Nov 22, 2024

The text describes Reddit's community and its features, and then presents a job posting for a Senior People Operations Analyst. The job requires a strong analytical mindset and experience in people analytics.

Experienced Software Engineer - Machine Learning Infra

Company: Plaid

Location: USA

Posted Nov 22, 2024

The Plaid Machine Learning Infrastructure ML Infra team is responsible for creating and maintaining foundational systems tools and processes for efficient scalable reliable responsible and secure machine learning workflows. The team will lead the design and development of the Feature Store Platform for Plaid and support the development of ML-based product lines.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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