Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Science Writer

Company: Tempus

Location: USA

Posted Oct 22, 2024

Tempus is seeking a Senior Science Writer to join their Scientific Communications team to support publication and internal communication efforts. The ideal candidate will have a strong scientific background, excellent writing and communication skills, and experience with scientific manuscripts and publications.

Director, Product Partnerships

Company: Jobber

Location: USA

Posted Oct 22, 2024

Jobber is a company that helps small businesses be successful by providing technology solutions. They are looking for a Director of Product Partnerships to lead their growing team and establish strategic relationships with partners.

Senior Frontend Engineer, Growth

Company: Webflow

Location: USA

Posted Oct 22, 2024

Webflow is looking for a Senior Frontend Engineer to join their Growth team. The role involves building engineering projects that impact customer acquisition, monetization, and retention. The company offers a competitive salary, equity ownership, and a range of benefits.

Intelligence Solutions

Company: Everstream Analytics

Location: USA

Posted Oct 22, 2024

Everstream Analytics is looking for an Intern to join their Intelligence Solutions team. The Intern will support analysts with cross-functional tasks, monitor current affairs, and provide research and writing support. The position is a 6-month paid program working part-time remotely.

CX Technical Representative - Extended Services

Company: 1Password

Location: USA

Posted Oct 22, 2024

The job posting is for a CX Technical Representative for the Extended Services team at 1Password. The role involves troubleshooting Tier 2 issues, providing technical assistance to customers, and working with the Extended Services team. The job requires 23 years of related work experience, knowledge of cloud platforms, identity platform providers, and adjacent services, and advanced understanding of technologies that impact 1Password products and solutions.

Credentialing Audit Manager

Company: Privia Health

Location: USA

Posted Oct 22, 2024

The job description is for a Credentialing Auditor Manager at Privia Health, a technology-driven national physician enablement company. The role involves conducting daily audits of credentialing files, identifying trends, and making recommendations for process improvements.

Sr. Analytics Engineer

Company: hims & hers

Location: USA

Posted Oct 22, 2024

The job posting is looking for a Senior Analytics Engineer to build seamless data products. The role requires experience with SQL, data transformation, and scalable data models. The company offers competitive salary, equity compensation, and comprehensive benefits.

Fire Alarm Designer III

Company: Johnson Controls

Location: USA

Posted Oct 22, 2024

The job description is for a Fire Alarm Designer III at Johnson Controls, requiring a Bachelor's degree, Nicet Level III or above, and 10 years of experience in designing Fire and Security systems. The role involves designing fire alarm systems, directing a design team, and providing technical support.

Navy Acquisition Systems SME & Data Analyst

Company: NavAide

Location: USA

Posted Oct 22, 2024

The job posting is seeking a talented and driven DoDNavy Acquisition Systems amp Data Analyst to join the SSP eBusiness Office team. The successful candidate will support the Navy client's transition into the Navys Electronic Procurement System ePS solution, and will be responsible for various tasks such as data analytics, report development, and data migration.

Operations Coordinator - Business Insurance

Company: Newfront

Location: USA

Posted Oct 22, 2024

Newfront is building the modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of performance and growth.

GTM Systems Architect

Company: Zip

Location: USA

Posted Oct 22, 2024

The job posting is looking for a systems architect to build the foundational tech stack for the company's ambitious growth. The role requires designing and architecting the technology stack, curating and building the stack, and partnering with the GTM organization to solve their problems. The ideal candidate has deep business intuition, data analyst empathy, and sales empathy, and is familiar with major GTM tools.

Corporate FP&A, Manager

Company: Upwork

Location: USA

Posted Oct 22, 2024

Upwork is seeking experienced professionals to join their team, including a Senior Program Manager and a Finance Manager. The company is committed to creating economic opportunities and fostering a diverse and inclusive workforce.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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