Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Member Engagement Specialist

Company: Hiring at N2

Location: USA

Posted Oct 21, 2024

The Member Engagement Specialist role on the Digital Sales team is a full-time opportunity that involves engaging with clients, conducting cold calls, and closing sales deals. The role requires an experienced and successful closer with a get-it-done attitude and a self-starter mentality. The company offers a range of benefits, including full health care, 401k, and paid time off.

Upgrade Technician

Company: Qualia

Location: USA

Posted Oct 21, 2024

Qualia is a leading B2B real estate technology company seeking an Upgrade Technician to install and upgrade their Resware product. The role requires technical expertise and strong customer relationships.

Sr. Manager - Sales Strategy & Ops

Company: HubSpot

Location: USA

Posted Oct 21, 2024

The Senior Manager of Demo Strategy role at HubSpot involves setting and executing a vision for demoing, leading a cross-functional team, and creating a comprehensive demo strategy. The role requires experience in PreSales or Demo Strategy, strong collaboration and influencing skills, and the ability to operate independently.

CQE Manager I-Rehabilitation Services-Physical Therapy

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 21, 2024

American Specialty Health Incorporated is seeking a CQE Rehabilitation Services Manager I to join their Rehabilitation Services department. The position requires a professional degree in Physical Therapy, a current unrestricted license to practice, and a minimum of 5 years of clinical experience.

Senior Staff Product Manager - Search

Company: Mozilla

Location: USA

Posted Oct 21, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Senior Manager Research & Insights

Company: Tripadvisor

Location: USA

Posted Oct 21, 2024

Tripadvisor is a global company that welcomes diverse perspectives and offers a flexible and inclusive work environment. The company is looking for a research specialist to join their team and contribute to the development of their sales narrative and research insights.

Director of Product Marketing

Company: Vivun

Location: USA

Posted Oct 21, 2024

Vivun is seeking a Director of Product Marketing to lead the go-to-market strategy for their AI-driven product suite. The role requires a creative and strategic leader to collaborate with sales, marketing, and product teams to shape messaging, create compelling narratives, and drive product adoption.

Senior Product Manager - Grafana Datasources

Company: Grafana Labs

Location: USA

Posted Oct 21, 2024

Grafana Labs is hiring a Product Manager for their Data Sources product. The role involves developing a vision and strategy for the product, working with engineering teams, and making decisions about pricing and packaging. The company is looking for someone with 4+ years of experience in Product Management, technical background, and experience building technical tools for software engineers.

Product Manager, Machine Learning

Company: Sift

Location: USA

Posted Oct 21, 2024

Sift is looking for a Product Manager to lead their ML and ML Operationalization efforts. The role involves driving fraud risk score accuracy and stability, and working closely with customers to calibrate models to their specific needs.

Tax Supervisor with Real Estate Experience

Company: BPM LLP

Location: USA

Posted Oct 21, 2024

BPM is a company that values people and provides a positive work environment. They offer a range of benefits, including flexible work arrangements, wellness resources, and professional development opportunities. The company is looking for caring, self-starting, and authentic individuals who are passionate about their work and want to make a difference.

CQE Manager I-Rehab Services-Occupational Therapy

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 21, 2024

American Specialty Health Inc is seeking a CQE Rehabilitation Services Manager I to join their Rehabilitation Services Department. The position requires a professional degree in Occupational Therapy, a current unrestricted license to practice, and a minimum of 5 years of clinical experience.

Director of Strategic Partnerships

Company: Power Digital Marketing

Location: USA

Posted Oct 21, 2024

Power Digital is a techenabled growth firm that offers best-in-class services in growth marketing, including SEO, content marketing, and more. They are looking for a Director of Strategic Partnerships to help grow their existing partner relationships and develop new ones.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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