Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Agile Project Manager

Company: CALSTART

Location: USA

Posted Oct 21, 2024

The job posting is for a Project Manager position at CALSTART, a mission-driven industry organization focused on transportation decarbonization and clean air. The role involves overseeing electric vehicle voucher processing projects, managing data insights and analytics teams, and facilitating cross-functional collaboration. The job requires strong project management skills, technical proficiency, and leadership and communication skills.

Mid-Market Account Executive

Company: Vercel

Location: USA

Posted Oct 21, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to join their team and help drive revenue growth. The role requires a top performer with a history of success in pipeline generation, opportunity management, and closing customers. The company offers a great compensation package, inclusive healthcare, and flexible time off.

MSDRG Auditor

Company: CGI Group, Inc.

Location: USA

Posted Oct 20, 2024

The DRG Validation Auditor is a member of the CGI Healthcare Compliance DRG Validation Team responsible for reviewing medical records to determine the accuracy of coding and reimbursement for clinical services rendered. The Auditor must possess current AHIMA credentials, extensive knowledge of ICD10CMPCS coding, and strong clinical validation skills.

Technical Products Specialist, Conversions

Company: NTT DATA

Location: USA

Posted Oct 20, 2024

NTT Data is hiring a Life and Annuities Technical Products Specialist for a remote position in Lincoln, Nebraska. The job requires at least five years of relevant experience and involves working with clients, products, and business operations.

UX/UI Designer

Company: Hypergiant

Location: USA

Posted Oct 21, 2024

Hypergiant is a Texas-based software company that creates powerful data visualization products for the space defense and critical infrastructure sectors. They are looking for a Senior UX/UI Designer to work on complex DoD projects.

Licensed Talk Therapist

Company: Thriveworks

Location: USA

Posted Oct 20, 2024

Thriveworks is a clinician-owned national private practice group seeking licensed clinicians to provide telehealth sessions in Indiana. The company offers competitive compensation, benefits, and opportunities for growth and development.

QA Engineer

Company: Synack

Location: USA

Posted Oct 20, 2024

Synack is a penetration testing as a service platform that helps customers secure their attack surfaces by discovering new assets, pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. The company is committed to making the world more secure by harnessing a talented and vetted community of security researchers to deliver continuous penetration testing and vulnerability management with actionable results.

Social Media Content Creator

Company: FlourishLabs

Location: USA

Posted Oct 21, 2024

The job posting is looking for a Freelance Social Media Content Creator with a passion for mental health advocacy to create engaging videos for social media channels. The role requires creativity, enthusiasm, and a strong understanding of mental health topics.

Information Systems Security Manager

Company: Raft

Location: USA

Posted Oct 20, 2024

Raft is a customer-obsessed non-traditional small business looking for an experienced Information Systems Security Manager to support their customers and join their passionate team of high-impact problem solvers. The company offers a competitive salary, fully covered healthcare, and a range of benefits.

OCaml Developer

Company: Ahrefs

Location: USA

Posted Oct 21, 2024

Ahrefs is looking for a backend developer with deep understanding of networks, distributed systems, and OS fundamentals. The ideal candidate is expected to independently deal with bugs, schedule tasks, and investigate code. The company offers competitive compensation, informal work atmosphere, and above-average perks.

Senior Backend Engineer - Market Making

Company: Arrakis Finance

Location: USA

Posted Oct 21, 2024

Arrakis aims to disrupt the marketmaking industry by providing infrastructure for token launches. The company is building tools to create liquidity for a tokenized economy, rivaling traditional finance. The role involves developing onchain trading strategies and backend infrastructure.

Machine Learning Engineer

Company: Nivoda

Location: USA

Posted Oct 20, 2024

Nivoda is a leading B2B diamond and gemstone marketplace that connects jewelry businesses with the global diamond supply. The company is passionate about empowering jewelry retailers and gemstone suppliers to thrive in today's dynamic market. Nivoda's team of over 400 employees has developed an award-winning platform that addresses the unique challenges of the jewelry sector.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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