Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Data Analyst

Company: brightwheel

Location: USA

Posted Oct 17, 2024

Brightwheel is a technology brand in early education, seeking a Senior Data Analyst to join the Analytics team. The company aims to enable high-quality early education for every child by giving teachers more time with students and supporting small businesses. The ideal candidate has strong analytical skills, technical knowledge, and excellent communication skills.

Bilingual Customer Support Engineer

Company: FireMon

Location: USA

Posted Oct 17, 2024

FireMon is a company that provides network security solutions and is looking for a Customer Support Engineer to join their team. The role involves providing best-in-class customer service and support, troubleshooting technical issues, and working with customers to resolve their problems.

Business Development Representative (BDR)

Company: HubSpot

Location: USA

Posted Oct 17, 2024

HubSpot is hiring Business Development Representatives (BDRs) to join their Sales team. The role involves outbound prospecting, lead generation, and working closely with account executives. The company offers a competitive salary, commission, and benefits package.

Manager of Accounting - COGs

Company: Pax8

Location: USA

Posted Oct 17, 2024

The Manager of Accounting COGS leads a team through monthly processes, guiding and reviewing work. They work closely with international teams and Manager of Accounting Revenue to ensure alignment and improve processes.

Staff Technical Program Manager - Recommendation Systems

Company: Pinterest

Location: USA

Posted Oct 17, 2024

The role of a Technical Program Manager on the Core team involves driving recommendation systems, building and implementing solutions, and partnering with product teams to deliver high-impact programs.

Sr. Security Analyst

Company: hims & hers

Location: USA

Posted Oct 17, 2024

The job posting is seeking a Sr Analyst Security to help build and maintain the Security Operations discipline. The team is dynamic and fast-paced, and the role requires expertise in advanced security monitoring, incident response, vulnerability assessment, and cloud security. The ideal candidate will have a strong background in security, experience with scripting and automation, and certifications in relevant areas.

Senior Product Manager - Data

Company: Pax8

Location: USA

Posted Oct 17, 2024

The job posting is for a Senior Product Manager at Pax8, responsible for shaping the future of data-driven decision-making for partners. The role requires a strong background in product management, experience in building data products, and skills in data analysis and visualization.

Customer Experience Associate (Seasonal)

Company: Nugget

Location: USA

Posted Oct 17, 2024

Nugget is a direct-to-consumer kids furniture brand looking for a Customer Experience Associate to work with their growing team. The role involves providing support to customers and representing the brand's voice and values. The company is described as fun-loving and passionate about problem-solving and helping customers.

Senior React-Native Developer

Company: CompanyCam

Location: USA

Posted Oct 17, 2024

CompanyCam is a remote-first company that values its employees' work-life balance and offers a unique work environment. They are looking for a Senior ReactNative Developer to join their Platform engineering team. The role involves working on a variety of projects, including improving the company's experimentation framework and updating their eventing library. The company offers a competitive salary, unlimited vacation, and a fun and chill work environment.

People Process Optimization Lead

Company: Stripe

Location: USA

Posted Oct 17, 2024

The job posting is for a People Process Optimization Lead at Stripe, a financial infrastructure platform. The role involves developing and implementing enablement initiatives for internal processes and people tools, collaborating with stakeholders, and driving enterprise transformation projects.

Senior Software Engineer I

Company: Pax8

Location: USA

Posted Oct 17, 2024

The job posting is for a Senior Software Engineer position at Pax8, where the candidate will be responsible for building and refining systems for order and subscription management. The role requires strong experience with backend development, familiarity with Kafka streaming, and ability to work closely with cross-functional teams.

Area Vice President - Public Sector

Company: Anaplan

Location: USA

Posted Oct 17, 2024

The job posting is looking for an Area Vice President to lead a team of sales professionals in the Public Sector. The ideal candidate has experience in growing a SaaS business, excellent communication skills, and a strong track record of exceeding sales quotas.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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