Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Product Data Scientist

Company: Found

Location: USA

Posted Oct 04, 2024

Found is a company that provides tools for self-employed individuals to manage their finances and taxes. They are looking for a Product Data Scientist to join their team, who will be responsible for leveraging data to identify product and business opportunities and drive decision making.

AI Engineer

Company: Pangea

Location: USA

Posted Oct 04, 2024

Pangea is looking for a talented professional to develop AI-powered applications. The company is building a game-changing developer platform and is seeking someone with expertise in large language models and machine learning to collaborate with cross-functional teams.

Client Success Manager - Health Insurance

Company: Gradient AI

Location: USA

Posted Oct 04, 2024

Gradient AI is a leading provider of AI solutions for the health insurance industry, offering predictive analytics products to improve loss ratios and profitability. The company is seeking a Client Success Manager to join its Professional Service team, responsible for client implementation, data analysis, and relationship management.

Frontend Engineer - MetaMask

Company: Consensys

Location: USA

Posted Oct 04, 2024

MetaMask is a crypto wallet and gateway to the decentralized web, aiming to make web3 accessible to everyone. They are looking for a Software Engineer to develop innovative features for MetaMask Swaps and refine current offerings.

Onboarding Solutions Architect

Company: Grafana Labs

Location: USA

Posted Oct 04, 2024

Grafana Labs is looking for a Customer Onboarding SA to join their world-class Professional Services team. The role involves working with new customers to execute launch service packages, providing onboarding-focused training, and ensuring customers realize full value within 90 days.

Senior Product Manager - Neuro

Company: RapidAI

Location: USA

Posted Oct 04, 2024

RapidAI is a global leader in using AI to combat life-threatening vascular and neurovascular conditions. The company empowers physicians to make faster decisions for better patient outcomes and is shaping the future of neurological care.

Senior Backend Software Engineer

Company: Teleport

Location: USA

Posted Oct 04, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Software Engineer (Data Platform)

Company: Phaidra

Location: USA

Posted Oct 04, 2024

The job posting is for a Software Engineer Backend position at Phaidra, a company that builds a data platform. The job requires experience in software engineering, distributed systems, machine learning, and DevOps. The company is looking for a team member who is bold, creative, and has empathy for customers. The job offers a competitive salary and equity.

Intermediate Site Reliability Engineer

Company: GitLab

Location: USA

Posted Oct 04, 2024

The job description is for a Senior SRE to work on the Gitaly team at GitLab, which is a large all-remote company. The team owns and runs services that handle all Git operations on GitLab.com, and the role involves maintaining environments, designing interfaces, and developing production automation.

Senior Account-Based Marketing Manager

Company: Workiva

Location: USA

Posted Oct 04, 2024

The job posting is for a Senior Account-Based Marketing Manager to develop and execute global marketing strategies, manage campaigns, and collaborate with cross-functional teams. The ideal candidate will have experience in account-based marketing, B2B SaaS demand generation, and expertise in evolving ABM strategies.

Online Calculus Tutor

Company: Learner Education

Location: USA

Posted Oct 04, 2024

Learner Education is actively hiring enthusiastic Math Tutors who are passionate about helping students succeed. The company offers a supportive community, professional development opportunities, and high-quality customer opportunities. The tutors work with students remotely and have a customized learning plan.

FullStack Engineer (Frontend Leaning)

Company: Elevenlabs

Location: USA

Posted Oct 04, 2024

The company is looking for FullStack engineers to develop and maintain frontend and backend components of their product suite. The role involves building and maintaining frontends, collaborating with teams, and designing and developing user interfaces. The company offers competitive compensation, flexible working hours, and a remote-first policy.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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