Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Developer Relations Advocate - Linea

Company: Consensys

Location: USA

Posted Oct 04, 2024

The text describes a company called Consensys and its subsidiary Linea, which is building a zkEVM system to enhance the scalability and privacy of Ethereum transactions. The company is looking for a Developer Relations Lead to grow its developer ecosystem and drive developer advocacy.

Senior Manager - Technical Program Management

Company: Twilio

Location: USA

Posted Oct 04, 2024

Twilio is looking for a Senior Manager to lead their Automation PMO team, responsible for shaping the future of the organization. The role requires experience in project and program management, strong communication skills, and the ability to thrive in a fast-paced environment.

Product Manager - Order

Company: Olo

Location: USA

Posted Oct 04, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. As a Product Manager, you'll develop and execute the roadmap for their digital ordering and payment solutions, working with customers and cross-functional stakeholders.

Staff Data Scientist

Company: Tanium

Location: USA

Posted Oct 04, 2024

Tanium is seeking a seasoned Staff Data Scientist to join their AI team. The role involves designing and implementing machine learning algorithms, collaborating with cross-functional teams, and staying updated with the latest advancements in AI and machine learning.

Senior Software Engineer - Payments Payins

Company: Airbnb

Location: USA

Posted Oct 04, 2024

The Payins team at Airbnb is responsible for building technology that powers the company's massive daily transaction volume. The team is looking for a Senior Software Engineer to contribute to the development of systems that power money movement, and to help deliver highly visible and impactful launches.

Payroll Specialist

Company: StackAdapt

Location: USA

Posted Oct 04, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Payroll Specialist to manage payroll operations for employees across multiple US states and Canada. The ideal candidate has experience in payroll process design and can take initiative while working under a coaching style management.

Solutions Architect

Company: Cofactr

Location: USA

Posted Oct 04, 2024

Cofactr is a company that aims to make hardware as agile and scalable as software, using AI and better data to build tools for electronics supply chain management. They are hiring a Solutions Architect to implement and optimize customer workflows using their platform.

Principal Solutions Architect (SAP)

Company: phData

Location: USA

Posted Oct 04, 2024

The job posting is for a lead SAP Principal Solutions Architect position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves managing multiple projects, building relationships with clients, and providing strategic guidance. The company is looking for someone with 8+ years of experience as a handson Solutions Architect, expertise in SAP modules, and experience in data model architecture and migrating data from SAP into EDW platforms.

Senior DevOps Engineer

Company: Restaurant365

Location: USA

Posted Oct 04, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Senior DevOps Engineer to manage infrastructure automation and cloud services. The role requires experience with DevOps methodologies, automation, and scripting languages. The company offers a competitive salary range of $120,000 to $150,000 and benefits such as comprehensive medical benefits, 401k matching, and unlimited PTO.

Staff Software Engineer - Growth

Company: Apollo

Location: USA

Posted Oct 04, 2024

Apollo is a company that was born from open source and has a large and engaged community. They are seeing tremendous growth and are committed to providing developers with the best tools and services for building modern applications. The company is looking for a Staff Software Engineer to lead the development and delivery of features that unlock new opportunities for user engagement and long-term value.

Software Engineer - Frontend (Pharmacy)

Company: hims & hers

Location: USA

Posted Oct 04, 2024

The job posting is seeking an experienced Software Engineer Frontend to help create performant and reliable tools for customer orders and prescriptions. The role involves collaborating with other teams, creating user interfaces, and ensuring high-quality standards. The company offers competitive salary, equity compensation, and benefits.

Senior Software Engineer - Growth

Company: Apollo

Location: USA

Posted Oct 04, 2024

Apollo is a company that was born from open source and has a large and engaged community. They are seeing tremendous growth and are committed to providing developers with the best tools and services for building modern applications. The company is looking for a Senior Software Engineer to join their Growth team to develop and deliver features that unlock new opportunities for user engagement and long-term value.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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