Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Engineering Manager - Ads Signals Growth

Company: Reddit

Location: USA

Posted Oct 03, 2024

The job posting is for an Engineering Manager position at Reddit's Ads Signals Growth team. The role involves leading a team to develop and maintain APIs, 3P integrations, and foundational infrastructure for collecting and curating off-platform signals. The job requires experience in leading engineering teams, partnering with product managers and designers, and having a strong understanding of ads domains.

Senior Software Engineer

Company: Shippo

Location: USA

Posted Oct 03, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company is looking for a software developer with experience in serverside programming languages and a solid understanding of object-oriented programming. The role requires high ownership and attention to system reliability and monitoring.

Engineering Manager - Web Platform

Company: Reddit

Location: USA

Posted Oct 03, 2024

The text describes the Web Platform team's efforts to improve Reddit's user experience, including rewriting the website from scratch and investing in software architecture and developer experience. The role of the Engineering Manager is to lead the team and make architectural decisions to deliver a performant experience to millions of Redditors.

Sr. Product Marketing Manager

Company: Lattice

Location: USA

Posted Oct 03, 2024

The job posting is looking for a Senior Product Marketer to join their agile team, driving awareness and adoption of their innovative HR solutions. The role requires adaptability, a hunger to learn, and a willingness to pivot between strategic initiatives and managing deliverables. The company offers a competitive salary, benefits, and a dynamic collaborative environment.

VP of Sales

Company: Buildout

Location: USA

Posted Oct 03, 2024

Buildout is a company that provides software products and services for commercial real estate brokers. They are looking for a Vice President of Sales to develop and execute new sales and existing customer strategies. The ideal candidate should have a proven track record of motivating and driving high-performing revenue teams.

Chief Financial Officer

Company: Buildout

Location: USA

Posted Oct 03, 2024

Buildout is a company that provides commercial real estate software products and services to help brokers find and transact properties. They are looking for a Chief Financial Officer to guide them through a transformative period and lead the financial planning, budgeting, and forecasting processes.

Support Operations Manager

Company: Workiva

Location: USA

Posted Oct 03, 2024

The job posting is for a Support Operations Manager who will create and maintain learning content, develop a long-term training strategy, and collaborate with global teams. The role requires experience in developing learning content, implementing learning programs, and delivering live and virtual training.

Senior Developer

Company: The Motley Fool

Location: USA

Posted Oct 03, 2024

The Motley Fool is a financial information and services firm that helps people invest and achieve personal wealth and happiness. They are committed to diversity, inclusion, and equity and offer a range of benefits to their employees.

Senior Research Engineer

Company: AssemblyAI

Location: USA

Posted Oct 03, 2024

AssemblyAI is a leading Applied AI company building powerful models for audio data transcription and understanding. They have raised funding and are hiring a Senior Research Engineer to join their Research team.

Sales Engineer

Company: Red Canary

Location: USA

Posted Oct 03, 2024

The job posting is looking for a sales engineer to work with Central Account Executives throughout the sales cycle, creating custom presentations and demos, and facilitating proof-of-concepts. The ideal candidate has 3+ years of customer-facing sales engineering experience, knowledge of security industry, and technical knowledge of networking and endpoint security concepts.

Enterprise - Senior Account Manager

Company: Xero

Location: USA

Posted Oct 03, 2024

The job description is for a Senior Account Manager to manage and grow accounting partners by developing and executing a digital strategy. The role requires extensive appointment making, meeting management, and travel. The goal is to support partners' success in migrating clients to the Xero platform.

Senior Database Administrator

Company: The Motley Fool

Location: USA

Posted Oct 03, 2024

The Motley Fool is a financial information and services firm that is committed to diversity, inclusion, and equity. They are looking for a mid-to-senior level Database Administrator to join their Cloud Engineering team. The role involves designing, implementing, and maintaining scalable database systems in AWS, as well as troubleshooting and optimizing database performance. The company offers a range of benefits, including flexible remote work, generous parental leave, and comprehensive compensation.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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