Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Site Reliability Engineer

Company: Phaidra

Location: USA

Posted Oct 03, 2024

Phaidra is looking for a driven Site Reliability Engineer to build and maintain world-class infrastructure. The ideal candidate has expertise in cloud infrastructure, Kubernetes, and DevOps. The company offers a competitive salary range and equity.

Regional Vice President - Sales

Company: StackAdapt

Location: USA

Posted Oct 03, 2024

StackAdapt is a self-serve advertising platform seeking a dynamic Regional Vice President to lead their West Coast team. The role involves selling programmatic advertising solutions, leading a team, and collaborating with various teams.

Strategic Account Manager

Company: Upwork

Location: USA

Posted Oct 03, 2024

Upwork is a remote-first organization that provides a platform for companies and talent to work together. The company is committed to creating economic opportunities and fostering a diverse and inclusive workforce. The job description highlights the importance of building relationships with clients, identifying opportunities, and providing thought leadership.

Growth Associate, Conversion Rate Optimization

Company: Grow Therapy

Location: USA

Posted Oct 03, 2024

The job posting is for a Growth Associate who will be responsible for executing website strategy, analyzing data, and improving user experience. The role requires strong customer-centric mindset, data analysis skills, and collaboration with cross-functional teams.

Principal Site Reliability Engineer

Company: ScienceLogic

Location: USA

Posted Oct 03, 2024

ScienceLogic is looking for a Principal Site Reliability Engineer to enhance their SaaS infrastructure security protocols and collaborate across the organization to design, build, and operationalize SaaS services. The company is passionate about automation and solving complex business and technology challenges.

Banking Partner Manager

Company: BVNK

Location: USA

Posted Oct 03, 2024

BVNK is a next-generation payments platform that bridges the gap between traditional and digital finance. The company is looking for a Banking Partner Manager to prospect for new banking partners and manage the onboarding process. The role requires experience in the banking and payments industry and offers opportunities for growth and development.

Account Executive

Company: Blockdaemon

Location: USA

Posted Oct 03, 2024

Blockdaemon is seeking an Account Executive to drive SMB sales efforts. The role requires a strong understanding of blockchain technology and experience in B2B SAASInfrastructure sales. The company provides integrated business solutions to exchanges, custodians, and developers using its suite of blockchain tools.

Manager, Software Engineering - Databases

Company: Figma

Location: USA

Posted Oct 03, 2024

Figma is looking for an Engineering Manager to build and scale their database services. The role requires experience in managing and leading high-output platform or product teams, building and scaling distributed or storage systems, and demonstrated leadership skills.

Senior Data Analyst

Company: Typeform

Location: USA

Posted Oct 03, 2024

The Senior Data Analyst role at Typeform involves working with stakeholders to analyze business performance, providing actionable insights, and driving growth. The role requires experience in data analysis, SQL, and Python, as well as strong communication and partnership skills.

Engineering Manager - Machine Learning

Company: Runway

Location: USA

Posted Oct 03, 2024

The job posting is looking for an Engineering Manager to lead a team focused on productionizing ML-based features. The ideal candidate should have experience growing high-performing engineering teams and be interested in the intersection of machine learning and systems design.

Senior Director - Revenue Accounting

Company: GitLab

Location: USA

Posted Oct 03, 2024

The job posting is for a Senior Director of Revenue Accounting at GitLab. The role involves leading a global revenue accounting team, collaborating with other teams, and ensuring the integrity of revenue recognition. The ideal candidate has a CPA, significant management and technology industry experience, and experience with public company accounting.

Enterprise Account Executive

Company: Vercel

Location: USA

Posted Oct 03, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to help drive revenue growth and promote their platform to customers. The role requires experience in enterprise SaaS sales and a deep understanding of web technologies.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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