Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Product Manager - Trail Experience

Company: AllTrails

Location: USA

Posted Oct 02, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, reviews, and user recordings. The company is looking for a Senior Product Manager to join their Trail Experience team to help millions of people get the most out of their outdoor experiences.

Clinical Staffing Recruiter

Company: Trusted

Location: USA

Posted Oct 02, 2024

Trusted Health is a digital labor marketplace and workforce management solution for the healthcare industry. They provide a platform for nurses to find job opportunities and handle benefits, payroll, and compliance. The company has received support from top institutional investors and has a mission to help more people get care.

Senior Product Manager - Total Rewards

Company: Newfront

Location: USA

Posted Oct 02, 2024

Newfront is building a modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of performance and innovation.

Senior Backend Engineer - AI

Company: Aleph

Location: USA

Posted Oct 02, 2024

Aleph is a financial planning and analysis software company that is redefining the industry. They have a unique approach and are building a platform that centralizes financial data and uses AI to make better decisions. They are hiring software engineers to lead the development of AI features and are looking for candidates with experience in AI, algorithms, and data structures.

Data Engineer

Company: Everstream Analytics

Location: USA

Posted Oct 02, 2024

The job description is for a Data Engineer position at Everstream Analytics, requiring expertise in distributed system design, data warehousing, and ETLOrchestration, with a focus on building and maintaining data infrastructure and pipelines.

Producer - Creative Operations

Company: Wealthfront

Location: USA

Posted Oct 02, 2024

Wealthfront is looking for a Producer to help facilitate manage and improve the workflow of our rapidly growing creative and marketing teams. The role involves managing project plans, tracking progress, and removing obstacles for the team to ensure we deliver category-defining work on strategy on time and on budget.

Senior Programs and Business Operations Lead

Company: Airbnb

Location: USA

Posted Oct 02, 2024

The job posting is for a Senior Programs and Business Operations Lead at Airbnb, responsible for driving the global expansion of the Guest Services business. The role involves developing and executing innovative strategies, collaborating with cross-functional teams, and leading projects to accelerate global expansion.

Senior Product Marketing Manager

Company: Scribd

Location: USA

Posted Oct 02, 2024

Scribd is a company that aims to spark human curiosity and democratize the exchange of ideas and information. They support a culture of collaboration and empowerment, and are looking for a Product Marketing Manager to join their team.

Head of Postmark

Company: ActiveCampaign

Location: USA

Posted Oct 02, 2024

ActiveCampaign is seeking a senior leader for Postmark, a transactional email product and business unit. The successful candidate will lead the growth of transactional email at ActiveCampaign, drive the vision and strategy for the product, and partner closely with key leaders.

Senior Business Analyst

Company: 3Cloud

Location: USA

Posted Oct 02, 2024

The job posting is for a Senior Business Analyst role at 3Cloud, a company that hires people who are willing to experiment, give feedback, and challenge each other. The role involves working on Azure roadmap offerings, defining business needs, and developing a prioritized backlog. The company offers competitive compensation, flexible work location, and a range of benefits.

Software Engineer III - Electronic Health Records

Company: Nextech

Location: USA

Posted Oct 02, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite.

Analytical Data Engineer

Company: The Motley Fool

Location: USA

Posted Oct 02, 2024

The Motley Fool is looking for a Freelance Data Engineer to join their team on an independent contract basis. The role requires 45+ years of relevant experience and involves building data pipelines, optimizing data systems, and working closely with stakeholders.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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