Strong Customer Service Skills Jobs in USA

605,704 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Sr. Cloud Solutions Architect

Company: Britive

Location: USA

Posted Oct 02, 2024

Britive is a cutting-edge cloud cybersecurity startup that provides a modern approach to securing and operationalizing privileged access to critical infrastructure data and applications. The company is looking for a Sr Cloud Solutions Architect to join its Solutions Engineering Black Belt team, who will be responsible for creating the category with evangelism, new logos and lands, and product and market growth scaling through partners and tech alliances.

Software Engineer III - Security

Company: ExtraHop

Location: USA

Posted Oct 02, 2024

ExtraHop is seeking a Software Engineer 3 | Security to build and operate tools, pipelines, and lab infrastructure to provide security teams with the intelligence they need to confront and stop advanced threats.

Account Executive - National Accounts

Company: Kontakt.io

Location: USA

Posted Oct 02, 2024

Kontaktio offers an advanced care delivery operations platform that leverages intelligent data analysis to provide actionable insights and AI-driven recommendations. The company has experienced exceptional growth, with a team expansion and quadrupled annual recurring revenue. Kontaktio is seeking a skilled National Accounts AE to help accelerate growth in the healthcare sector.

Creative designer/ Graphic designer

Company: MGID

Location: USA

Posted Oct 02, 2024

MGID is a leading company in native advertising, offering a range of integrated solutions to help brands promote their services and goods. They are seeking a talented Creative Designer with experience in developing creative solutions for integrated digital marketing campaigns.

Senior Gameplay Designer - PvP Shooter

Company: Demiurge Studios

Location: USA

Posted Oct 02, 2024

Demiurge Studios is seeking a senior Gameplay Designer with shooter experience to join their product incubation team. The role involves building best-in-class second-to-second gameplay experiences, collaborating with a cross-functional team, and solving creative and technical challenges.

Account Executive

Company: Digs

Location: USA

Posted Oct 02, 2024

Digs is an innovative startup looking for a motivated and dedicated Account Executive to join their small dynamic team. The role involves leading the sales cycle, building strong relationships with clients, and working closely with cross-functional teams. The company offers a competitive salary, generous equity, and a range of benefits.

Enterprise Account Executive

Company: Lumos

Location: USA

Posted Oct 02, 2024

The job posting is looking for experienced sales professionals with a strong understanding of B2B SaaS sales, MEDDPICC sales methodology, and experience working with IT Security GRC or similar technical buyers. The company values motivation, vision, and a desire to transform the sales experience. The pay range is $260,000 to $325,000.

Senior Application Security Engineer - MetaMask

Company: Consensys

Location: USA

Posted Oct 02, 2024

MetaMask is a crypto wallet and gateway to the decentralized web, aiming to make web3 accessible to everyone. The company is looking for an Application Security Engineer to join their rapidly growing security team.

Marketing Copywriter

Company: Taskrabbit

Location: USA

Posted Oct 02, 2024

Taskrabbit is looking for a creative and analytical copywriter to concept and write content across various marketing channels. The role requires strong copywriting skills, experience in campaign writing, and ability to adapt to different marketing channels.

Technical Partner Relationship Manager

Company: SmithRx

Location: USA

Posted Oct 02, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is committed to making a positive impact on the US healthcare system.

Software Engineer

Company: Gauntlet

Location: USA

Posted Oct 02, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They publish cutting-edge research and are dedicated to enhancing the industry's understanding of decentralized systems.

Senior Frontend Engineer - AI

Company: Aleph

Location: USA

Posted Oct 02, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are building a platform that centralizes all of a company's financial data and provides a seamless way to bring it into the tools finance teams are already using.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages