Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Analytics Manager, Strategic Insights

Company: Affirm

Location: USA

Posted Oct 02, 2024

Affirm is a company that is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are looking for an experienced Manager of Audit Analytics to contribute to the ongoing development of the Internal Audit IA function and to Affirm's efforts to achieve compliance with requirements associated with its business objectives.

Field Marketing Events Manager

Company: Five9

Location: USA

Posted Oct 02, 2024

Five9 is a leading provider of cloud contact center software, and they are looking for an experienced Field Marketing Events Manager to join their North America Field Marketing team. The ideal candidate will have experience driving event strategy and execution, and working in a fast-paced environment.

Fuel Tax Coordinator III

Company: Ryder System

Location: USA

Posted Oct 01, 2024

The job description is for a Fuel Tax Coordinator III who will process fuel tax documents, collaborate with customers and vendors, and oversee automated and semi-automated processes. The role requires knowledge of fuel tax requirements and intermediate proficiency in Microsoft Office products.

Licensed Mental Health Therapist

Company: LifeStance Health

Location: USA

Posted Oct 01, 2024

LifeStance Health Inc is hiring licensed therapists in Maryland with a sign-on bonus, flexible schedules, and full benefits. The company offers a collegial work environment, full administrative support, and a strong work-life balance.

Accountant Sr.

Company: Pathward

Location: USA

Posted Oct 01, 2024

Pathward is a hybrid remote office company dedicated to growing talent and providing financial inclusion. They offer a comprehensive benefits package and strive to build a diverse and inclusive culture.

Senior Manager Platform Integrations

Company: Privia Health

Location: USA

Posted Oct 02, 2024

Privia Health is a technology-driven company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is looking for a Senior Manager Platform Integrations to work closely with the technology onboarding, integrations, clinical data conversion, and interface build areas.

Senior UX Designer

Company: Xometry

Location: USA

Posted Oct 01, 2024

Xometry is looking for a Senior UX Designer to join their User Experience team. The company values diversity, equity, and inclusion, and is committed to providing a positive workplace for all. The job requires a strong portfolio and experience designing for web apps in marketplace companies.

Licensed Property & Casualty Agent

Company: US

Location: USA

Posted Oct 02, 2024

The job description is for a customer service representative at itel, a company that values diversity and inclusion. The role involves taking inbound calls, selling products, and providing customer service. The company offers competitive pay, benefits, and a fun work environment.

Staff Security Engineer, Central Technology

Company: Chan Zuckerberg Initiative

Location: USA

Posted Oct 01, 2024

The Chan Zuckerberg Initiative is a philanthropic organization founded by Priscilla Chan and Mark Zuckerberg to help solve some of the world's toughest challenges. They aim to build a more inclusive, just, and healthy future for everyone by leveraging technology and pairing engineering with grantmaking, impact investing, and policy work.

Planning Analyst

Company: Stio

Location: USA

Posted Oct 01, 2024

Stio is a mountain brand that designs and sells apparel, footwear, and accessories. They prioritize sustainability, inclusivity, and community involvement. The company is looking for a Planning Analyst to support demand planning and inventory management.

DevOps Engineer III / Cloud

Company: SNC

Location: USA

Posted Oct 01, 2024

The job posting is for a software development position at SNC, a global leader in aerospace and national security. The job requires experience with cloud-native applications, microservices, and containerized architectures. The company offers a generous benefit package and a competitive salary.

Business Transformation Project Manager

Company: Lennar Homes

Location: USA

Posted Oct 01, 2024

Lennar Mortgage is a company that empowers its employees to build their future, offering a supportive and enriching environment, competitive benefits, and opportunities for advancement.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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